Description

Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage.

Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to:

• Control your entire property remotely
• Know what’s going on with intelligent alerts and live video feeds
• Automate your daily security routine and other time-consuming tasks

Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist.

Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information.

Our smarter home security features include:

• Control your security panel, locks, lights and more from anywhere
• Get alerts when people enter and leave, or when there’s unexpected activity
• Watch live and recorded video from indoor and outdoor cameras
• Customize your video alerts to see specific activity only
• Talk to visitors through your doorbell camera and unlock your door from the same screen
• Use Scenes commands to activate multiple devices with one touch

Our smarter business security features include:

• Arm or disarm your security panel across multiple locations
• Get alerted if the store opens late or an employee accesses a restricted area
• Get smarter video alerts that highlight specific types of activity
• Automate your lights, locks, thermostats and more
• Track and manage access to multiple properties
• Buzz open your access control doors from the Doorbell Call screen
• Respond to alarm events and alert emergency personnel

Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.

What’s New

Version 4.20.1

Support for Landscape Mode
The app layout now supports a horizontal view when rotated into landscape mode.

Ratings and Reviews

4.7 out of 5
56.7K Ratings

56.7K Ratings

stevesrq ,

Excellent for diy’ers

I had a new home built and the builder put in a Qolsys iq panel 2 plus with a sky doorbell, zwave thermostat and garage door controller, a zwave door lock, and a zwave switch controlling the carriage lights. When we moved in a high pressure sales guy came in from the contracted security company to “set up” the system. After trying to wow us with the fact you could control the front door, garage, doorbell, thermostat and light he tried to lock us in with a $50/mo. 3 yr alarm monitoring contract. We were threatened with the fact that without paying for their expensive service we couldn’t add cameras, alarm door sensors, or even save doorbell videos, etc. Basically the system would be unfinished. I like to have full control with no monitoring. I later did a little research and found Surety. Surety hosts the ability to do exactly what I wanted, take full control of the system I paid for. I tried to sign up and couldn’t at first because my system was already registered to “that” security company. Surety’s site guided me with what to do, I released the imei from the previous security company and signed up with Surety. Surety’s app has been amazing. I’ve set up my system at my pace and only pay for what I’m using. The price for the same service is less than half of the high pressure sales company, I have full control, and I can add what I want when I want. I highly recommend. The app works perfectly.

Developer Response ,

Thank you so much for taking the time to review our app, and we're sorry to hear about the experience you had. We're glad you found one of our partners that made you feel comfortable! If you have any questions or anything we can help with, feel free to email us at Questions@Alarm.com with "iOS App Review" and we'll be in touch!

Autumn Renee ,

Can only use when connected to home WiFi

I for some reason have to have my husband arm our house if I leave my driveway before doing so. Before I leave I sit in the driveway to set it which can be somewhat taxing if I’m running late or my baby is not happy to be in the car and always settles once the vehicle is moving. There was a period where the app wasn’t following any of my arming commands via my Apple Watch nor my iPhone, but now both work as long as I’m in the driveway. My husband has set it wherever though. I think I emailed customer support. I also have tried logging out and back in and deleting the app and re downloading but nothing has worked. When I did try to find help about this issue via the app and the site I could not find any information on how to fix it. It would be outrageously convenient to be able to arm it with my watch, but I’ll settle for some guidance on whether it only works via WiFi, one’s home network, or if I need to adjust another setting or account. This app is extremely efficient, however, which is very comforting having a baby, and yesterday the battery was low and it promptly informed me via text message and my husband, it did send me a whopping 15 texts which I didn’t think was necessary especially because I was in the home the entire time, but nonetheless I’d rather it send that many than none. So thanks for your service, a couple tweeks, broader access to troubleshooting, and I’d easily give it a 5 star rating.

Developer Response ,

Thank you for reaching out to us, Autumn, we can help! It sounds like the setting that allows the app to use cellular data has been toggled off somehow. This is easy to find though. Go to your phone settings, then scroll down until you find Alarm.com and select it. You should see a toggle for Cellular Data which needs to be toggled to the right for it to be active. If you email our team they can provide some details on why you received so many low battery messages along with tips for anything else you're curious about. Please contact us at Questions@Alarm.com, and if you include "iOS App Review" in the subject line, our support team will be able to prioritize your message.

coyotenegra ,

Updated Review.

Used to like this app. Doesn’t alert me anymore when I leave the house without arming. In fact, not getting any notifications anymore. The geo fencing feature doesn’t even work anymore. What happened to this app? Also, the option where you’re able to add what number you want getting notifications, I see my phone twice. “Kelly’s iPhone” and “Kelly’s iPhone (2)”. Not sure why this is happening. So frustrating. I need my alarm app to be reliable, otherwise what’s the point?
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Update: I called Strada and their technician deleted the duplicates from his end. Turns out it was the only way to do so permanently. Problem solved.
Updated my ratings also:. Regarding the Geo-fencing issue. The control pad I was given evidently was older technology or since I signed up, they already came out with a different control pad. When I began testing my own system and complained about geo-fencing feature not working and overall non-responsiveness of the system, they dug deeper and found that their monitoring station wasn't even communicating with the control pad and thus not getting our alarm triggers. Super bad. We’re talking at the cellular level. Got a new keypad with updated Verizon 5G SIM card inside. No issues now.

Developer Response ,

Thank you so much for the update, Kelly! We're glad to hear your system is working correctly again. If there's every anything we can do to assist in the future, please don't hesitate to reach out to us at Questions@Alarm.com with "iOS App Review" in the subject line. Have a great day!

App Privacy

The developer, Alarm.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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