ALE Rainbow 4+

Connect and communicate

ALE International

    • 4.5 • 58 Ratings
    • Free

Screenshots

Description

Rainbow by Alcatel-Lucent Enterprise is a secure and relationship-building engine that facilitates quick, seamless collaboration between its users.
It allows users to swiftly interact with each other through chat, voice or video and to share screens and files with astonishing ease.
But Rainbow goes beyond simple messaging and sharing. Rainbow leverages the latest technologies to securely integrate into your organization’s existing business processes, applications, and workflows, while streamlining user adoption, minimizing user disruption, and solving customer challenges.
Rainbow helps you connect to the future through optimized time-management, secure platform access, and strict data integrity.

COMMUNICATE AND COLLABORATE
- Initiate high-definition audio and video calls.
- Start group chats (bubbles) to communicate with your teams and business contacts.
- Add people from outside your organization (Guests) in your conversations.
- Create or join audio and video meetings with up to 120 participants.
- Use channels to broadcast information inside or outside your organization.
- Always stay connected so you never miss messages, calls, meetings or any other event.
- Manage your phone calls (via the cellular network or using Voice over IP) through your enterprise telephony system, access your voicemail and much more.

ORGANIZE AND SHARE
- Share contents you want in your conversations (pictures, files, videos, animated GIFs, voice memos, locations).
- Search for people, bubbles, channels, files or text messages.
- Manage your contact network, see presence of your colleagues or people outside your company.
- Share you calendar information (free, busy, out of office) to let others know if you are available.

DATA INTEGRITY AND PRIVACY
We respect privacy. We don’t use data to monetize additional services and we respect international privacy laws and data privacy.
Data of our partners and customers is private, safe and secure. Only our partners and customers process their own data.
Transparency and traceability are critical elements of Rainbow and all regulatory requirements are respected.

What’s New

Version 1.105.5

Thank you for using Rainbow! Quality is our number one priority; we have made a number of bug fixes and performance improvements to ensure that Rainbow runs on the highest possible level.

Rainbow CCD Agent feature embeds a specific GUI component in the Rainbow interface allowing logon/logoff of the agent. The user can choose one of the 3 use cases at logon:
- In Computer mode, calls being managed on his PC or MAC
- In Office mode, to use his desktop to control a phone set authorized by the CCD (ProACD attribute)
- In Other Phone mode, using a public network connected phone.

When logged into CCD, a user can manage the CCD agent state, withdraw or wrap-up. When receiving a call from the CCD, the CCD pilot name is displayed. Interactions with a CCD supervisor are supported but specific supervisor commands are not part of the CCD agent GUI component. The Rainbow user is only associated to his OXE CCD Agent extension. To manage personal business calls, the agent must withdraw from the CCD distribution. In terms of configuration, the prerequisite is a running CCD on an OXE and CCD agents being configured on that OXE. The Rainbow user must be associated to a CCD agent number exclusively (No multiset). A Rainbow Enterprise license is required.

For more information visit our support site https://support.openrainbow.com

Ratings and Reviews

4.5 out of 5
58 Ratings

58 Ratings

App Privacy

The developer, ALE International, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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