
Alfa2Go 4+
Alfa Mutual Insurance Company
-
- Free
iPhone Screenshots
Description
Accessing your insurance information just got easier with Alfa2Go®. By logging in to the Alfa2Go app, you can utilize our easy-to-use features below:
View your insurance policies effortlessly:
• Login safely and securely using touch ID and face ID
• Easily access your policy details all in one place
• Download your Auto ID cards for offline use
Manage and make payments:
• View and manage your billing information
• Opt in to paperless billing, AutoPay, or Pay by Text
Customize your policy preferences:
• Enroll in paperless policy documents
• Access and view policy documents up to 5 years
Claims Support:
• Report a claim from the scene of an accident
• Request Roadside Assistance
• Easily connect with your Alfa agent or our Customer Resource Center
Alabama Farmers Federation Member Benefits:
• View exclusive member-only discounts and rates
• Access both local and national private offers
Whether you’re at home or on-the-go, Alfa2Go is always by your side! Download our app today to take advantage of these convenient features.
What’s New
Version 8.3.0
Thank you for downloading the Alfa2Go® app! This release includes some minor bug fixes and performance enhancements to help make your app experience better.
Ratings and Reviews
Call the 800 number
I deleted the app after I had issues signing in, I thought it was useless.
I had to call the 800 to make a payment. The lady I spoke to quickly saw the issue with the app. She got me signed in without any problem! So much easier to make payments!
Developer Response ,
Hi, we are happy to help you get your account set up and are sorry you have experienced an issue with this. Could you please give us a quick call at 1-800-964-2532 so that we can assist you? We are closed for July 4th and July 5th but we will reopen on Saturday morning, July 6th at 7 AM.
I don’t get it!
I had a couple of statements from Alfa that I need to pay. The statement encourages customers to pay online using the Alfa2go app. So, I decided to download the app to my iPad. The short version is that after several tries, each time the app would download, but the app icon did not install. There was only a placeholder with the Alfa2go caption. If the developer cannot get something as fundamental as installingj the app logo right, I’m not about to trust the app with my payment info. I don’t understand why a company with an otherwise good reputation would promote this app.
Response to developer.
First, I see nothing in the App Store description that indicates that that this app is not compatible with iPads. In fact, in the info section it explicitly says “Works on this iPad”.
Second, as a now retired life-long developer I have to ask … there are tens of thousands of iOS apps that are compatible with both iPhones and iPads, why would you choose to not make your app iPad compatible also?
Third, I like most other senior citizens, find it much easier to use apps on tablets than phones**. Ask around if you don’t believe me. It is a bad look for Alfa to overlook this detail. Especially since they are pushing the use of online access.
**Just in case you are wondering: Tablets have larger print, larger keyboards, more info displayed on a page (less info to have to remember). That is just stuff that becomes more important as one ages.
Developer Response ,
Hello,
We are sorry to hear that you are facing difficulty with our app. The Alfa2Go mobile app is not compatible with iPads, however the app is fully supported on both iPhone and Android devices! Should you continue to face any challenges, please give our Customer Resource Center a call at 1-800-964-2532 for further assistance.
Thank you,
Alfa App Support Team
Never works
I’ve had this app for 2+years and it has never works for making payments... It’s useless! I left Alfa because you don’t take care of your software issues, I came back a year later hoping it would be fixed and my agent assured me it would work. 6 months into it and your system is still broke, it’s showing my account from 3 years ago… a very upset customer and one who will put this on social media..
After 3 different “technical assistance” personel, I finally got put on the call back status Mrs Kathryn called me and I told her my issue and she fix it. She fix it in less than 5 minutes, you need to give her a raise. She just kept a customer who was about to go find a new company and leave Alfa for the second time in 18 months… I’m gonna stay with Alfa because you have finally got some good people on staff.
Developer Response ,
Hi, we appreciate your feedback and we apologize for the inconvenience. We are happy to help resolve the issue you are seeing. Please give our customer resource center a quick call at 1-800-964-2532.
Thanks,
Alfa App Support Team
App Privacy
The developer, Alfa Mutual Insurance Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Alfa Insurance
- Size
- 65.7 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2012 - 2025 Alfa Mutual Insurance Company
- Price
- Free