Alight Motion 4+

Lags and freezes

In all honesty, I love this app wholeheartedly! I’ve been using it for years, I’ve gotten the subscription and I haven’t been able to find anything else like it on a mobile device! My only issue however, is the massive amount of lagging, crashing and freezes that happens. After a few years of having the app on the same device, it started to run slower and slower until eventually it would just crash every time, I tried reopening the app, clearing storage (which wasn’t an issue in the first place), restarting my device, everything I could think of! Eventually I simply deleted and reinstalled the app, and for about half a month, that was working out well, and I thought it would take a while at the most until this issue arises again, but after about a week of not using the app, the same lagging, freezing and crashing started up again, even though my device storage is clear, and I haven’t made many projects on the app yet. I don’t know why this has been happening, but I can’t find many solutions aside from deleting and reinstalling the app around once or twice a month, which one could imagine, is a very tedious process.
I love this app very much, but the crashing and lagging issues make it really hard to progressively use the app when I have to not only get rid of all my data on there, but also to do it so often that I can’t be comfortable using the app on a regular, whatever this issue is, I hope it becomes resolved, thank you for reading ^^

It’s a good app kinda

The apps not bad but like the free version you can do a lot of stuff with it and you can make some pretty cool edits but now when the update came most of the stuff like the effects or all you had to have premium like a membership so I had this edit I made and I didn’t get the Membership yet I was planning on getting it but not anytime soon so my edits were all based on free affects so I made the saber effect for one of my edits but now I can’t export the edit because it’s changed to membership so I’m not able to download it to my photos because I’m broke and sometimes the thing like glitches a lot and it just closes you out of the app which is pretty annoying every time I make a long edit it’s always closing me out of the app and the fact that I use are like the wave ones the way the facts and like all of them are for memberships so I can’t I are used to use that affect all the time but now I can’t use it anymore because the membership and stuff not saying that should be like there should be no membership because the app itself and going on like the free you can make some pretty cool edits with it which is why I gave it like four stars so that’s not bad but like now the times all the effect are all for membership and I don’t have that 😗✌️

Respuesta del desarrollador ,

Hi, thanks for sharing your opinion with us. We can confirm that a subscription is necessary to enjoy Alight Motion at its full potential. Our team puts a ton of effort, expertise, and love into creating the app—and maintaining it takes a lot of resources. We keep it in top-notch shape at all times by providing regular updates, testing improvements, and adding new features. We hope this clarifies! Moreover, we'd love to take a look into the crashes you have reported. If you're still facing them, please don't hesitate to send us more details at reviews@alightmotion.com. Thanks!

A few problems, otherwise good

Hi Alight Motion! I enjoy using your app even though I only use it for the video movements. Although, I have a few concerns. One thing is that it constantly gives me ads. For example, when I click to like projects and then I create it, I get an ad as soon as I do. Another thing that bugs me is when I have to watch an ad to export, when I finish watching the ad and I press go to press save, it gives me another ad again! Very frustrating. And ANOTHER thing that is awful is the constant lagging and inability to load. My WiFi is always at full bars and my device is an iPad Pro 4th generation with plenty of storage, so there’s no reason for your app to have such difficulty. After watching the ridiculous amount of ads, your app constantly tries to offer me to pay $7.99 A WEEK just to get no ads, export freely, etc. It’s not necessary to charge people that much per week, it would be more understandable is you put it to a month, for example. You should have the option like “don’t ask again” like other Apple apps do. Last thing I was dissatisfied about is when you removed the feature to watch an ad to remove your obnoxious water mark. I understand you have to make money for your app, but there’s plenty of other ways to! I’m probably better off switching to CapCut, since they added better features to their app for free. Otherwise, your app is good. Thanks for reading -Margaret

Respuesta del desarrollador ,

Hello, thanks for sharing this feedback. Developing and maintaining apps like ours requires the full-time work of a whole team and access to resources and services that aren’t free. Having ads helps us to continue to provide access to users without memberships. As for the issues you have experienced, we're sorry to hear that. Please don't hesitate to email our support team at reviews@alightmotion.com. We'd love to help!