AlKhattaba - Muslim Marriage
Ratings & Reviews
I have liked the App so far but it is really frustrating when you cannot reply to someone without ads if you’re going to make us pay for it at least make other options such as $20 and or lease prices and also give us more ads this is a marriage app how are we supposed to get married if we cannot speak to the other person..
Developer ResponseThanks for the review! The subscriptions are set to ensure the seriousness of the users. and provide more development opportunities. However, you can always get free VIP by visiting the offers page or watching in-app ads. In any case, we will submit your suggestion to the management, in order to check its feasibility in future releases.
This Apple ask you only to buy a plan to escape there is inseparable UI and free experience . If you go ahead and buy a plan, they will ban you right in the middle of it and delete your account for no obvious reason. They don’t wanna admit it, but they are understand if they are originally accompany and not just some dude in one room somewhere in this world this app in my opinion should be legally investigated for automating the band processes on the members of this app. In the beginning of this app creation, the app owner literally solicited everywhere to collect members and mostly females to make this app works . And now all I do is ban members for no reasons just because they put a part to auto make the banning on the members specially, if those members purchase a plan again, this is a true insult to the digital world and special to Apple.The app customer service been contacted about providing a serious reasoning for why the band happen and as I suspected as a user, it was an automated message without any clarification why the money of the subscription being stolen and why I’ve been banned with that violation any of the terms and conditions of the app .Again this app is one of the greatest insults to Apple App Store ever recorded, and I hope it will not pass without being investigated by Apple.Fun fact : They just charge me the amount of the VIP subscription after two days of banning me permanently . What a great app.
Developer ResponseHayak Allah! We value your comments! The fees are set to ensure the seriousness of users, provide more development options and cover vital expenses to provide you with excellent service. You can always visit our offers page for free memberships. Otherwise، we only ban accounts that regularly violate the application's terms and conditions. If you believe we have acted unfairly, please contact us at support@alkhattaba.com, we'd be more than happy to assist.
I’ve subscribed from this app few months ago before the recent update, which was about 30$ to unlock all features. Expensive but understandable. Now after the update, its charging 75$ per month, and an additional 30$ if u want to view who visited ur profile or increase ur likes.. this is a joke. And the time between watching ads increases everytime until its 24 hours between each message… aside from many bot female accounts. This app is just aiming to make money, otherwise they’re making it way too expensive for male users to subscribe. An agent would probably say, oh u can u lock vip services bla bla, sure let me invite other people to download this absurd app so i can get vip benefits for few hours only
Developer ResponseAssalamu Alaikum! We appreciate your feedback. Our app aims to provide valuable services while sustaining our operations in development, customer service and other key factors. Your satisfaction is our priority. Our free VIP offers can grant you up to 24 hours of VIP that you can take advantage of! Moreover, the fees help us ensure the users' integrity and seriousness. For further inquiries, please contact us at support@alkhattaba.com. Thank you for reaching out.
If you’re not planning to pay $50/ month don’t even install the app. You can’t send or reply to messages unless you’re a vip member. They give you free 3 hours only if you do specific stupid things and then you have the option to watch an ad before sending each message. You can’t even watch an ad anymore, it’ll show a message saying “ we don’t have anymore videos to show you right now. Please retry later” and it’s been like that for a while now.Come on guys! It doesn’t have to be too complicated to find a wife on this app.The idea of it is nice but the way you have made this app is horrible.
Developer ResponseThanks for the review AladdinT714! Should you have any suggestions, please do not hesitate to shoot us a note at support@et3arraf.com. We would be happy to hear from you, knowing that the subscriptions are set to ensure the seriousness of the users and provide more development opportunities.
Salam. The idea behind this to help sisters and brother get married is a wonderful idea. Here are the issues: 1. Typing your bio as to who you are and what you seek in a potential husband gets rejected; unknown why but nothing wrongfully said and it makes it seem like we have to say what this app wants us to say. 2. Unable to set your preferences & so many without photos on their profiles. Everyone’s photo is blurred and you can’t see who you are matching with at all unless you request to reveal. 3. The prices are too high in comparing to other apps. 4. So limited access to just cartoon character profile. 5. I’m based in the US and all I get is brothers reaching out to me from Arab countries but wish there was an ability to match with someone local. This app doesn’t give you much option at all. Inshallah everyone finds their naseeb.
Developer ResponseAl salam alaykom, we extend our sincere apologies for any inconvenience experienced, and we truly value your input. To ensure your description's approval, we kindly request including personal details such as hobbies, occupation. However, in order for your description of your perfect match to be accepted, it must contain in-depth details on what you are seeking in a life partner.Should you encounter any difficulties with setting your preferences, please do not hesitate to share a clear video of the process with us at support@et3arraf.com. Your privacy is of utmost importance to us, and we maintain strict protocols to safeguard it, including blurring user pictures until mutual agreement. Subscription fees contribute to maintaining the integrity of our platform, and we offer complimentary VIP privileges for your benefit. We uphold transparency by disallowing cartoon profile images and adhere to specific criteria for profile picture approval. Additionally, we're excited to introduce a new feature allowing you to customize profile visibility based on criteria like age and nationality, enhancing your matchmaking experience. To utilize this feature, simply access your profile in the AlKhattaba app and select "Hide Me." Wishing you the very best in your journey!
You can do virtually nothing without putting money into the site, so no way to test it out at all before you spend money. I filled out s completely innocent profile, did nothing else, and got banned within 2 hours. I’m sure it was just a glitch but I’m not going to bother contacting them. Like most of these apps, it’s a waste, although this is the first time I’ve ever run into technical problems and gotten banned. My advice: don’t waste your time and certainly don’t waste your money.
Developer ResponseWe're sorry to hear that 😔. Keep in mind that if an account is banned, it's very likely because the user has broken the app's terms and conditions. We also have free VIP offers that you can take advantage of; simply go to the offers page within the app and browse the available deals. Moreover, the fees help us ensure the users' integrity and seriousness. If you require any additional information or you think you have been unfairly banned, please contact us at support@et3arraf.com.
Value for the money is very low. Very expensive subscriptions but the outcome is almost null. This behavior is not ethical and has nothing to do with Islam. How are you different than the other “non-Muslim” dating apps? And I not going to describe the unreasonable algorithms that are designed to maximize the developer’s profits and minimize the user’s benefits, because they were covered by many other users.
Developer ResponseThank you for your feedback. We’d like to clarify that Alkhattaba is not a dating app, but a serious marriage-focused platform built with Islamic values in mind. Our mission is to help users find committed, halal relationships — and thousands of successful marriages have already resulted from the app, alhamdulillah.Regarding subscriptions: while basic features are available for free, subscriptions help us maintain platform quality, protect users, and provide better matchmaking tools. They’re optional, and several free methods exist to access VIP or Plus benefits:Verifying your photo (3h VIP)Completing your profile description (24h Plus)Uploading a good photo (24h Plus)Watching ads (send free messages)Getting mutual likes (unlimited chat)Inviting friends (24h VIP)We understand your concerns and appreciate your honesty. We're constantly working to improve both value and user experience, and your input helps us do that.
I am a paid customer, and it is not cheap. Paid $75 and expected some value out of this! That did not happen, did not even get $5 worth! They lock most features to even a higher tier. Really NOT worth it! I won’t even pay $5 for what they offer. The app has a potential but the people who run it, do not even comprehend the basics of customer experience! I won’t really bother!
Developer ResponseWe are truly sorry to hear that your experience has not met your expectations, especially as a valued subscriber. We understand your frustration regarding the value of your investment and apologize for any disappointment. Our goal is to provide different options, such as the Plus plan and the VIP plan to cater to various needs while maintaining a high-quality and secure environment for everyone seeking a serious marriage. We take your feedback regarding customer experience very seriously and are constantly working to improve our services to better serve our community. We would appreciate the opportunity to look into your specific situation further, so please reach out to us at support@alkhattaba.com so we can discuss your concerns directly and help you get the most out of your subscription.
It has a lot of fake people who pretend to be a females. They don't have any security measures to conduct a proper identification check. I'm one of the blackmailing victims from a user called Sara, 25, from Altaif presumably. Me and many other people have fallen into this Syrian guy who blackmailing me for 3000$ or post my heinous video that he captures without my consent then tweets it on social media if not pay. I'm in the " Hunting" mode.. I swear I'll make him wish death..
Developer ResponseAssalamu Alaykum! We are sorry for any confusion caused. We strive to ensure a safe environment for all users. If you encounter any issues, please report the member by going to the conversation, clicking the shield icon, specifying the reason, and submitting the report. We will take immediate action. For any questions, email us at support@alkhattaba.com.
This app ranks amongst the lowest quality dating apps if it’s not the worst. First, they charge some $29 and change upfront. That basically pays for your privilege to sign in, nothing else. If you wanna see who visited you, pay more. If you wanna do this, that or the other thing, pay more. In addition, you get a bunch of scammers with fake profiles. No one verifies. Just a terrible app and a major waste of time and money.
Developer ResponseAssalamu Alaykum! Thank you for your input. We also have free VIP offers that you can take advantage of; simply go to the offers page within the app and browse the available deals. Moreover, the fees help us ensure the users' integrity and seriousness. The Plus and VIP packages offer different features. Plus gives you 200 likes daily and allows you to see who liked you and like them back to start a conversation. VIP allows unlimited chats and full access to who viewed your Profile. You can buy both for a complete experience or choose based on your needs. Otherwise, we strive to ensure a safe environment for all users. If you encounter any issues, please report the member by going to the conversation, clicking the shield icon, specifying the reason, and submitting the report. We will take immediate action. For any questions, email us at support@alkhattaba.com.