All 4's Transportation 4+

When it comes to getting rides, I’m usually never disappointed. They usually always come on time for me even if the app says “30 minutes” it’s usually always less than that. BUT never ever use the app to pay for your ride. They’ll take more than what’s owed. For example, a $12 ride costed me $20. And i still haven’t gotten my money back. So just pay in car. They take cash or card anyway.

I took a cab and was quoted $10. But then he said no it’s $12. I had to go in the house for the extras. Actually had to have my daughter go in her Christmas money and gave an extra $1. Last night I called and was left on hold for 12 minutes before “accidentally” being hung up on. I was told that in fact the ride was $10 and to call back today and speak to Nick or Bob and that they didn’t know the driver just the car number but Nick or Bob could look into it. Of course I was left on hold and they kept coming back but saying nothin. Putting me back on hold. Very annoying. So I hung up and called right back. And the gentleman said they were busy and then proceeded to say it was an extra $2 because I had my children with me. But the cab from my house to the store was the same amount, same amount of people. They do not give stipulation for number of riders or even ask how many people are with you and their ages. During a pandemic I understand people are pressed for money. A 1.7 mile ride cost me $13. NEVER USING THIS COMPANY AGAIN

Used app 3 times said cab 11 minutes took over 30 each time. Yet when I call always on time no longer can take risk of being late.