Screenshots

Description

This is a free app, created specifically for members covered by Allianz Partners’ health insurance policies. Developed following detailed input from a wide range of existing clients, this app brings a whole new level of convenience when it comes to submitting claims, accessing your key policy documents and getting the most out of our services.

Key features include:

1.Submit your claims in three easy steps, anytime, anywhere
Using only the app, complete a short and simple form (we don’t ask for information we already have). Take photos of receipts or invoices. Then submit your claim.

Plus, you can track your claims progress and view settlement details.

2.Policy documents in your pocket
Leave your paperwork at home and still be able to access your most recent policy documents and membership card on the go. There’s the option to share them with your provider at the point of treatment.

3.Find a hospital
Find hospitals near to you on a map with this GPS enabled feature. Integrates with Google Maps app to give you “Turn-by-turn” directions. Alternatively, search for a hospital in another destination.

4.Emergency contact numbers and policy helpline
All the contacts and support you’ll need in one place, whether you need to call emergency services such as Ambulance, Fire or Police, or if you just have a general query about your policy.

5.Range of health assistance tools
Find local equivalents of brand named drugs and translate common ailments into one of 17 languages.

6.Added simplicity and security
For fast and easy access, you can login with an easy to remember 5 digit PIN code. Any claims information entered will be preserved until submitted. All personal data is secured via encryption, plus most features are available even when you’re offline.

7.Multi-lingual support
Automatically detects English, German, Spanish, French or Portuguese from your phone and sets up the app accordingly.

What’s New

Version 4.4

Hospital information updated

Ratings and Reviews

4.7 out of 5
2.6K Ratings

2.6K Ratings

Harmles14 ,

Use of the app.

The is APP is not customer friendly to use!
The steps must be more simple like other medical insurance companies.
Please try to improve the steps .

Developer Response ,

Hello, thank you for your feedback. Sorry to hear you find this app difficult to use. Our overall rating on App Store for this app is 4.7 out of 5. If you are having difficulty with the app please contact our team at customer.advocacy@allianzworldwidecare.com including your policy number and issue encountered. The team will try to help you. Thank you

Cristian-80 ,

Good concept but it crashes. Lacks artificial intelligence

It should fill in all the fields using artificial intelligence so that the user only verifies and edits. That will improve the experience, reduce time to submit a claim. Also they need to stabilize the app, it crashed twice in one claim of multiple invoices. And it is not very responsive, slow.
But I still give 3 stars because it is much better than a spreadsheet...

Developer Response ,

Thank you for taking the time to review our app and for your valuable feedback.

allianzuser ,

Unable to install

When I try to install the app, I get a message saying “this link will open in your browser or email app, do you wish to proceed?”. If I click “No”, nothing happens. If I click yes, I am redirected to browser and I have to sign in into the email app every single time to file a claim. This is highly inconvenient. I have emailed Allianz to ask support and no one reached out.
I have an iPhone XR.
I was able to download the app no problem on my previous iPhone 7s.

Developer Response ,

Hello, thank you for reaching out to us. Sorry to hear you are experiencing difficulties. To help us investigate this issue for you please contact customer.advocacy@allianzworldwidecare.com including your policy number and issue encountered. You can also submit claims online via our MyHealth Online service https://www.allianzcare.com/en/myhealth.html. Thank you

Information

Seller
Allianz Technology SE
Size
65.5 MB
Category
Health & Fitness
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, German, Portuguese, Spanish

Age Rating
Rated 4+
Copyright
© 2018 Allianz Partners
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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