AllSouth Mobile Banking 17+

AllSouth Federal Credit Union

    • 4.8 • 4.2K Ratings
    • Free

Description

AllSouth’s Mobile Banking app provides you with convenient, secure, and easy access to your AllSouth accounts from your mobile device. Easily check your account balance, make transfers, pay bills, deposit checks, and more.

What’s New

Version 22.0.5813

Our new platform features easier navigation, enhanced features and services, an updated design, and more. With a user-friendly interface and easy-to-use options, you can do all your banking with just a few clicks. You'll still have access to the same features you're familiar with. Plus, we've added two new features, CardSwap and Budget Tools, to help make managing your finances a breeze.

Ratings and Reviews

4.8 out of 5
4.2K Ratings

4.2K Ratings

Seeantclarke ,

new app does not work correctly

my 10th Generation IPad updated my All South app last night. It woul not let me on to my account this morning. It had deleted my User Account and unenrolled my iPad as a biometric device, so my fingerprint no longer worked. It would also not accept my User Account and password information. It said they were invalid.
Thank God I also have the app on my 9th Generation IPad. I was able to log into it normally and transfer funds from my savings to my checking account. I have since turned off automatic app updates on both iPads/. My 9th generation iPad had it turned off, which is why it was not affected.
#30

Developer Response ,

We apologize you had trouble logging in with the new app. If you continue to have issues accessing your account, please try selecting Recover Account to retrieve your login ID or select Forgot Password to reset your password. If you need additional assistance, please contact our Call Center by email at memberservice@allsouth.org.

thisguyy75 ,

Cant login issue

The app is ok but the problem is login. I can not login to see my money at all. I have reset my password numerous amounts of times and when login, I put the same password I reset my account to have. I called up there to report the issue but, they tried to make it seem like I was the problem. I understand people tend to forget their password and put a password I think is there when it really isn’t but me, a computer science student, knows when it’s the software and not the end user. Even with biometric login turned on, I still get the same error. I don’t understand this as with this feature, the password is entered for you when your finger print is correct. Also, I should mention with this feature enabled, it will work for the first day but after, it doesn’t work anymore. The error states “we are unable to validate your information. Make sure the information you’ve entered is accurate.” I can assure you once again that I am typing in the right password. As I am really good with finances, not being able to see my money in my account is really dreadful, and I am considering switching banks as I have had this problem for a year and they can’t seem to fix it.

Developer Response ,

We apologize for your experience and would like to help you further. Please contact our Call Center at memberservice@allsouth.org, and a representative will assist you.

hgsjps ,

App is ....okay. Can definitely use some upgrades.

I switched banks from BB&T to Allsouth Federal Credit Union.
This is strictly a review on the app itself and not on the company. I do love banking with All-south and hope that they are able to up their game with this application! The app is lacking in areas. BB&Ts app was definitely more user friendly and I do miss that and hope that this will be fixed in the near future. Things such as depositing checks was so easily accessible through the BB&T app. Not so much here.

The text notifications that you can opt to receive when money is withdrawn from your account are severely delayed. Meaning, I will get texts days after I have made a purchase. At that point the text is useless, in my opinion. I find this to be a big fault. Especially in the event of fraud. I want to know when funds are taken from my account immediately, NOT days later. The app through BB&T immediately delivered texts when funds where removed from my account. This was a great security feature and I really hope this is something that can be done through the allsouth app.

Developer Response ,

We're happy to have you as a member and appreciate your feedback. We apologize for the negative experience you've had with the app. We're currently working on a new Online and Mobile Banking experience that will include many new and enhanced features to the app. Our new system will be available in 2020 so follow us on social media or visit our website for updates.

App Privacy

The developer, AllSouth Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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