Screenshots

Description

Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.

Have your insurance where you need it, when you need it.

Features:

Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash.

ID cards – Access a digital proof of insurance right on your phone.**

Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.

Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.

Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.

Coverages – See policy information and details about your coverages.

Agent Access – Instantly contact your agent through the app, no log in required.

QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.

*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.

What’s New

Version 16.3.1

We hope you’re enjoying Allstate Mobile! In this update, we’ve fixed a few things to make the app faster and easier to use.

Ratings and Reviews

4.8 out of 5
741.2K Ratings

741.2K Ratings

Natejo91 ,

Lots of potential, could use some improvement

I downloaded this app so that I could participate in the Allstate drive wise program. And the app enables you to view your insurance ID cards, request roadside assistance and several other things. But the main reason I have this app is for trying to reduce my insurance premium based on my safe driving. I’ve been participating in this app for just 3 days now and I’ve already had to dispute/remove 2 different “extreme braking events”. When I view the GPS route of the trip to review the “extreme braking event” I’ve noticed that the route has me zigzagging off the road randomly. So of course that’s going to trigger an extreme braking event! I don’t know if the GPS data tracking is an issue with the app or with the iPhone XS GPS. But either way, the app should have a feature that recognizes anomalies in the GPS data and push a notification or pop up that asks you “is this trip summary accurate?” Instead of just accusing you of being an erratic driver and reducing your chance for a discount. So for now, you have to review all of your trip summaries and dispute/remove the trips with inaccurate GPS data. Sort of annoying.

Developer Response ,

We always strive for accuracy, but GPS, Wi-Fi and cell signal are variable, which can impact trips. Here are a couple tips to ensure trips are properly recorded: 1. Keep app on and running in the background and 2. Maintain battery charge greater than 25%.

Andiguin ,

Drivewise problems

Very recently I noticed my app had an “action needed” banner next to Drivewise on the mobile app. I opened it, went through the steps to reactivate Drivewise and went about my business, driving multiple times a day thinking I was active on Drivewise. Silly me! I have to open the app and go through the reactivation process EVERY SINGLE TIME I get in my car in order to log my trips and qualify for a very small refund. If I close out of the app, it also deactivates my Drivewise. If I let it run in the background to slow my phone down, it works fine but makes me super unhappy when I can hear my phone running but no call shows up on my screen. If I leave it up in background and open enough apps after Allstate, my phone will log me out of the app and I will have to sign in again, only to find the “action needed” banner again. Considering doing some insurance shopping. My last safe driving refund did not even cover paying myself minimum wage for ONE HOUR, a small fraction of the time I have put into reactivation on this app. I feel like I am overpaying for my insurance to stay with a reputable company, you might consider putting some time and effort into fixing this app and making your customers happy! No one has time to sit in their driveway before every single trip and go through the steps to reactivate. Today’s world thrives on convenience!

J e s s s s ,

App needs work

I don’t usually review apps, I just delete them if I don’t like them. But for this app, I need it to be on my phone for easy access to my car insurance. I don’t like having to go to the website to pull up my info. There’s very little you can actually do on the app vs the website. The app seems like it’s a beta if I’m being honest. Seconds ago, I was double checking my app to ensure everything is paid and I’m good to go. I accidentally clicked on the “coverage” tab and it said I didn’t have a policy, to call this number.. I had a mini heart attack and checked the actual website, everything is in order on the website but not the app. It’s completely up to date, I double checked that. The app could use some work in my opinion. Half the time the app looks like everything’s smashed together, specially the tabs at the bottom. I don’t haves small device either, my iPhone 11 Pro Max has a decently large screen. Maybe I’m just use to my geico app (I recently switched over to Allstate from geico ) I never had to check the website but the Allstate app shouldn’t look like a beta tester app. Geicos app was smooth, and it looked nice. Everything was easy to use. Never had any issues with that app. All in all, I don’t like the look or “feel” of this Allstate app.

Developer Response ,

Thank you for your feedback. We are aware of the issue and are working to fix it!

App Privacy

The developer, Allstate Insurance Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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