Ally Auto’s new design offers a quick, simple, and secure way to make payments and manage your vehicle accounts on the go.

Where to start
• Enroll in Ally Auto from the app login screen, or enter an existing username and password
• Set up and use Touch ID® or Face ID® for quick and secure logins

What you can do
• Securely view payment information, statements, and transactions
• Easily review and edit pending vehicle payments
• Make one-time vehicle payments or use Auto Pay to schedule future payments for 365 days a year
• Pay off your vehicle faster by scheduling extra payments at any time
• Use the Message Center to ask questions, compose, and respond to queries with attachments
• Manage multiple vehicles from your Snapshot — a simple, straightforward dashboard
• Stay on top of your financial health with free FICO® Score updates

How we prioritize your security
• We never store personal or account information on your phone
• All transactions are secure and encrypted

FICO and "The score lenders use" are trademarks or registered trademarks of Fair Isaac Corporation in the United States and other countries. ©2021 Fair Isaac Corporation. All rights reserved.

What’s New

Version 5.0.3

• Minor bug fixes

Ratings and Reviews

4.8 out of 5
47 Ratings

47 Ratings

Stargazerppk ,

Rating high so it’s seen

This app is crashes all the time. For the past 3 months I get this screen telling me my info is unavailable to call support to fix the issue. I’ve called many times with absolutely no result. I can’t use the app I can only use the website. This app is trash

ChayGuy ,

Really useful

Pretty cool app. I mean, it is what it is. It's designed to conveniently review your acct info, standing, and to conduct payments.

It's not a "fun time" app. It's an "adult time" app- and I don't mean that in the "sexy time" kind of way.

It provides a free FICO auto score 3 score, which is neat for people like me whose lives are devoid of real excitement and search for the little victories.

It's a score STILL derived from the credit bureaus. Ally has nothing to do with it. They just show you the score for free as a cool little bonus. So don't blow your gasket at them if you don't like what you see. If you don't agree with the score, it's probably a sign to do some self reflecting and wonder why you had to finance that dirt bike to buy your step child's respect.

The only thing I wish that this app had was the option to log in with your fingerprint, like for iPhone users. Instead I'm forced to remember my password like some primitive savage.

All kidding aside, useful and straightforward app. No games. Polite people.

drust89 ,

Refinance as soon as possible!

Awful customer service, does not follow through on ANY request you might have. I twice asked them to change my monthly due date, and twice was ignored, resulting in having to pay my auto loan the same week as my rent. They said “oh we show that you called in and cancelled that request”... no I did not. Then when I wanted to make a large payment towards my principal only, I called ahead and asked how to correctly go about that...they said no problem, principal only. When I made the large payment, they took interest out of it. I called back and said what happened and they said it will charge interest... I argued with them forever about that because I had already made my monthly payment before I deposited the large payment meant for principal only. Refinanced immediately! I recommend the same!! Worst customer service, they do not speak or understand English very well nor do they follow through with your requests. Terrible.

App Privacy

The developer, Ally Financial Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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