
Ally: Bank, Auto & Invest 4+
Your app for all things money
Ally Financial Inc.
-
- Free
Screenshots
Description
Making your financial life simple and secure has always been our thing. Easily manage your bank, credit card, invest and auto accounts on the go — all in one app.
Ally Auto
• Make one-time vehicle payments or use Auto Pay to schedule future payments
• Manage multiple vehicles from your Snapshot
• Stay on top of your financial health with free FICO® Score updates
Ally Bank
• Save more with smart savings tools: buckets and boosters
• Avoid monthly maintenance fees and hidden fees
• Your deposits are insured by the FDIC up to the maximum allowed by law
Ally Credit Card
• Make secure credit card payments, review credit statements, and check your FICO® Score for free
• Ally Mastercard credit cards available by invitation only
Ally Invest
• With Robo Portfolio, choose one strategy, then select cash enhanced for no advisory fee, or invest more money in the market with a fee-based, market-focused portfolio
• For the more hands-on investor, trade commission free on eligible U.S. stocks and funds with Self-Directed Trading
• With Personal Advice, start with a $100,000 minimum in assets under care and receive ongoing guidance from one dedicated advisor for all your assets — even ones we don’t manage
We’re serious about security
• We never store personal or account information on your phone
• Our security codes provide extra protection when you log in from a computer or device we don’t recognize
• Our online and mobile security guarantee protects you against fraudulent transactions
You should know
• The Ally app is free — your mobile carrier’s message and data rates may apply
• FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries
• Deposit and mortgage products are offered by Ally Bank, Member FDIC; Equal Housing Lender, NMLS ID 181005
• Savings buckets and boosters are features of the Ally Bank Savings Account. Spending buckets are a feature of the Ally Bank Spending Account
• Early direct deposit, a feature of Ally Bank’s Spending Account, offers eligible direct deposits up to two days sooner
• Securities products and services offered through Ally Invest Securities LLC, member finra.org/#/ / sipc.org. For background on Ally Invest Securities go to brokercheck.finra.org/firm/summary/136131. Advisory services offered through Ally Invest Advisors Inc., a registered investment adviser. Ally Bank, Ally Invest Advisors, and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. ally.com/invest/disclosures/. Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE
• Ally Invest doesn't charge commissions for stocks and ETFs priced $2 and higher. Stocks priced less than $2 are charged a base commission up to $4.95 plus 1 cent per share on the entire order. See ally.com/invest/commissions-and-fees/ for more information
What’s New
Version 25.2.0
Various updates and bug fixes
Ratings and Reviews
Getting buggier and buggier
For the first two or three years I used this app I had almost no issues, but over the last six months the app has been giving me a ton of problems. It is slower but more importantly the functionality is frequently broken. For several months, the account balance would not update after I made transfers unless the money was unbucketed. However, if I went to make another transfer the correct balance would be shown under the “to” and “from” pick lists so I knew the transfers were going through right away. I submitted feedback about this and talked to support who told me it might be my older iPhone because there was no similar issues reported with other users 🙄 low and behold a month later when I updated the app the problem was finally solved.
Recently, my transaction history has disappeared and I’m seeing a message that says there’s no history under the account within the last 120 days. Idk what’s going on, this wasn’t even from an update so it seems like some of their database infrastructure is breaking on the backend or something.
I love some of the features and convenience of this bank but it’s quickly becoming less convenient because of the defects.
Developer Response ,
Hi, thanks for sharing your feedback. Please give our team a call if you continue experiencing issues - for Ally Bank assistance,1-877-247-2559, or 1-855-880-2559 for Ally Invest.
Great service, but the app is bad.
I’ve used a couple of other online banking and investing apps, as well as other financial apps such as those for credit cards or loan accounts. When compared to those apps,I have found ally’s has been underwhelming, confusing, and frustrating at times. For rhe most part, I had found the user interfaces for the other apps very intuitive, easy to navigate, and have small and seemingly insignificant features that are taken for granted until you use an app that doesn’t have them. Such features include buying fractional shares of securities, without which investing in companies such as Berkshire Hathaway (stock currently valued around $450,000/share) becomes impossible to the common investor. Another capability missing from the app is the ability to manage external accounts used to fund your ally accounts - instead, there is a message that says to visit their website to manage your accounts, and while they provide the URL of the website, they could easily provide a link within that message that would take you directly to the site instead of having users exit the app, navigate to their web browser, and then manually enter the URL.
Despite how I feel about the app itself, I enjoy ally’s services. This is the only reason that I am leaving this review, in hopes that it will be viewed by the powers that be within the ally organization and that they will take action to overhaul the app.
Developer Response ,
Hi, we'll be sure to pass this message along to our team so your feedback is heard. For immediate assistance, please give us a call at 1-855-880-2559.
Used to be great, lately not so much
This app and bank used to be great. At some point in 2022 the app and bank started having issues. The most egregious problem I have had is, after signing in the app say “you have no accounts at Ally bank “. Depending on the situation this can be terrifying. Luckily closing the app and trying again later has brought back my accounts. No exactly confidence inspiring. Often Face ID fails to work. Sometimes it fails to invoke a Face ID check forcing me to hit the Face ID button. Sometimes it performs the Face ID verification but never unlocks the app. Fortunately this can also usually be fixed by closing the app, waiting a while and trying again. When. I can actually get it to authenticate the apps responsiveness is painfully slow. The account screen can take a long time to populate data. I have seen this behavior on my iPhone 13 pro when on excellent WiFi or cellular networks. This also happens on my iPad Pro and my wife’s iPhone. On all these devices we access other services and financial institutions without issue. I suspect that Ally made a change to their back office servers that is causing these problems but that is just speculation. I have lost trust in Ally after being a customer for many years. I opened up another account at a local account because I wasn’t comfortable having the bulk of my assets at Ally any more. This used to be a great bank. I hope they fix their issues.
App Privacy
The developer, Ally Financial Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- User Content
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Ally Financial Inc.
- Size
- 225.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, French, Spanish
- Age Rating
- 4+
- Copyright
- © 2009-2024 Ally Bank, Member FDIC
- Price
- Free