Control how, when, and where your card is used. Set up and manage your Ally Bank debit card preferences right from your phone.
Our Card Control app lets you take control of your Ally Bank debit card – so you can define when, where, and how your card is used. Once it’s downloaded, you’ll be able to track specific transactions, customize your settings, manage notification preferences and so much more.
Card on/off setting: If you turn the card off, we won’t allow purchases or withdrawals until you turn the card back “on”.
Establish spending limits and merchant categories: You can allow transactions up to a certain amount to track spending and prevent fraud. Transactions can also be controlled and monitored for specific merchant categories like gas stations, department stores, restaurants, entertainment, travel, and supermarkets.
Location-based controls: Using your phone’s GPS, the My Location feature can limit transactions to merchants located within a certain range of your phone’s location. You can also restrict purchases made in a specific region and deny international transactions.
Transaction push notifications: We’ll send a notification whenever you make a purchase or your card was declined, and you’ll have plenty of custom options to choose from. We also send the notifications in real-time, so you’ll always know exactly when the activity took place.
• Our Card Controls app is free – your mobile carrier’s message and data rates may apply
• Compatible with Apple: iOS9.0 or higher
Please note: This isn’t a travel notification app and is for your Ally Bank debit card only.
© 2020 Ally Bank, Member FDIC
• Fixed some bugs to improve the app for you
Ratings and ReviewsSee All
Two ——> One
Even if the performance is not that bad, it still feels more secure having everything in one app, versus having a financial institution that is relatively well-known, split their apps to dictate the number one thing that people stress over... their finances. Even if it’s minimal, I think that the majority of users would like a one sign in experience. Personally, I don’t like the fact that there’s two apps, I don’t like the time out factor when switching between the two, just in case I go to investigate something, I have to re-log back in to the other app. Not to mention that depending on which model of phone you have, the app can be reclaimed for resource allocation.
Ally is a great bank...
However this app does not work. It’s kinda wonky that you have to even download a separate app for these features, but it’s no big deal. The problem is that the app doesn’t work. I opened an account with ally in September, and I downloaded this app then. I could not add my card to it, so I called customer service, which is always very helpful. The woman basically said because I can’t remember verbatim, “yeah we are aware of that issue but there is nothing we can do. I’m sorry about that.” That was in September. It’s now almost Christmas and the app still doesn’t work, I’m still getting the same answer from customer service. “Software engineering is working on it.” Ally is a fantastic bank to work with, however despite all of their good traits, you cannot lock and unlock your debit card or report it stolen in the app, as you can with every other bank I work with. I think they should either fix it, or give up on the app altogether, because I don’t even know how long it didn’t work before I tried it, but it’s been at least 3 months. If your engineering team can’t get it working in that time frame, then maybe the project needs scrapped, because this just looks bad.
Outdated and pointless standalone
As a recent new Ally customer I really enjoy using their mobile app, it allows you to get at all your accounts immediately and make changes to everything right on your phone. When you go to your profile and tap card controls though it seems like you'd just be opening a menu but instead you're forced to download another app just to take advantage of additional security and convenience features. The kinds of things this app offers could easily be rolled into the main Ally financial application and keep your data in one spot, safe and sound.
To top it off, this app hasn't been updated in a while, otherwise it would support the screen resolutions of the iPhone X/Xs/Xr/XsM among other new phones that have been released in the last few years. It's clear that this product serves some other use to Ally besides offering g the features it does, otherwise they would roll the functionality of this app into the main application. Also a bit scary that this app has fallen out of date, especially as one that's primary use is for added security.
With Family Sharing set up, up to six family members can use this app.