Allyz TravelSmart 4+

Wasn’t too sure about Spending the extra amount for the insurance because 1 I wasn’t sure I would need it and 2 because if I did need it, would it actually pay. I’m very happy to say that they paid and the process from start to finish was super easy and I got my money in a few days.

One of my return flights from Fresno to Phoenix was canceled which caused me to miss my connecting flight to El Paso on that Sunday night. I had to stay the night in Phoenix (which the airline paid for) so I missed a day of work and it was not a fun situation. However, Allianz DEFINITELY came through and I will most definitely by buying insurance from now on!

I find it very confusing to know how to add things to monitor. Such as a car rental, Airbnb, etc. unless I’m mistaken and it’s only for flight, I was told by the agent who signed me up that it was trip insurance to cover my trip and that I would be able to have all of my different items in one location so it would be easier to monitor while traveling abroad. The only thing I could find was to add my airline, not the car rental or where I’m staying. It would be helpful if it was either easier to find to add these items or if it’s not already an option if it was added so that all of these things (even if they’re not completely covered), would be listed under one location instead of having to have different apps for everything.

I renewed my all trips policy on July 26th and paid the premium. OnAugust 6th I got an email saying ny policy was expiring in 15 days. I checked the app, and sure enough it showed my policy expiring on the 21st. I then logged in on their site, and no record of my renewal. I checked my credit card and it showed the $715 charge had been paid. After a 20 minute telephone call, I learned that the policy number had changed. The lady on the phone said it takes a while for the update to show up on the app and website. She suggested I delete the app and reinstall it to see if the new policy shows up. Seems like there could be improvements made on the site and app, so transactions show up more quickly and emails are not sent about an expiring policy, two weeks after they’ve been renewed.