AlphaTouch enables you to see live video of who is visiting you before you answer the call. When a visitor to your building calls you from the AlphaTouch panel at your front door or lobby you will get a notification on your phone. You then have the option to answer or ignore the call. You can also easily unlock the door from the app to let your visitor in the building.
Fixes in displaying of calls
Fixes for devices running older versions of iOS
Ratings and ReviewsSee All
We need a feature to be able to create the virtual keys from the app. Also, it would be nice to be able to update the software from NOT at the unit. Also, it would be nice for admins to be able to set initial passwords. Sometimes your reset emails are listed with a RBL TLD and do not come through. Please keep working to make this better - you are almost there.
1. The volume on bell ringer should be able to go higher or lower. Currently it’s too low.
2. The call drops when you switch from using phone to alpha touch. There should be a function to allow you to reconnect when that happens. Not user friendly.
3. Calls are no longer coming into my app instead delivery calls are coming into my home office home which I don’t have access to allow person entre. This system needs many improvements.
Intermittent and flaky
I don’t know what is so hard here. But calls frequently come through on a phone number rather than the app (and you cannot do anything when that happens, other than apologize to the delivery guy). Or, worse, a call does not get through at all. I have noticed that things improve a bit when you log out and log back in again. But frankly, for such an expensive system that should really not be necessary. Riddled with errors, ugly U/X, and basically useless.
With Family Sharing set up, up to six family members can use this app.