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Description

At Alto, your ride is our obsession. With new cars, professional employee drivers, and an elegant app that puts you in control, Alto is creating a new standard for on-demand rides.

Control your ride’s music, lighting, or set your driver to “do not disturb mode,” all from the touch of your app. With Alto, you drive everything, except the car!

At Alto, safety is our top priority. Every Alto driver is an employee of our company, undergoes a rigorous background check, and is thoroughly trained. We monitor our drivers in real-time to ensure you have an exceptional experience on every ride.

Download the app and join Alto to start riding! Once you request a ride, your driver will be there in ~10 minutes, every time. We run on your schedule with the promise of predictable timing. And once we show up, we’ll wait the first 5 minutes for free.

Visit www.ridealto.com to learn more!

What’s New

Version 2.14.1

We're always making changes and improvements to the Alto App. To make sure you don't miss a thing, keep your updates on. Our latest release focuses on bug fixes and performance enhancements.

Ratings and Reviews

4.7 out of 5
2.8K Ratings

2.8K Ratings

rynecubs21 ,

The Premier Ridesharing Company: Nothing beats Alto

I've been a member now for the past 6+ months or so. I've only taken a handful of rides as our society begins to reopen, but every Alto ride I've had, I've loved and thoroughly enjoyed. Every driver has been safe, kind and respectful...reminding me of the features of my ride as well as being wonderful to talk with. I originally was interested in Alto specifically because of your workplace structure and the way you employ your drivers and give them proper benefits. It is obvious and apparent that the way Alto takes care of and treats their employees with respect has a trickle down effect to the way they perform and treat us as customers. In my conversations with drivers, they have raved about the way they're valued as people with Alto, as compared to their previous time with Uber/Lyft. My girlfriend has also gone on a couple of rides with me and has thoroughly enjoyed the experiences just as much as I have. Full disclosure, I had been a Lyft Pink member as well for the past 2 years, but I will be discontinuing that and committing all of my future rides to Alto; it will be my sole membership moving forward.

FatKat101 ,

SO Good

In LA Uber and Lyft have gotten so bad… long wait times, stressed out drivers … I was about to decide to start driving again (for the past year I’ve only been using ride share) but then this Instagram ad showed up and I tried it … clean cars, nice drivers … and for me personally I used to really get so sick of the gross chemical air fresheners the Uber/Lyft drivers use … all Alto cars are freshened naturally they smell great without the chemical residue stinking up your clothes … also you know how some Uber black cars show up and smell like cigarettes ? Not here … so perfect thank you !

Pushba ,

Membership is a rip off! Pre book doesn’t work!

I was a loyal customer with a membership for a year. I recently pre booked my ride in advance. I checked the Pre booked rides in the mobile app and it shows nothing is scheduled. I could have missed my flight if I didn’t confirm this. The support likes to imply I don’t know how to pre book a ride and it’s all my fault. I ended up pre booking my ride with Uber for more than 50% off what Alto wanted to charge me. Just because you’re a member doesn’t mean you will be able to use any of the benefits of booking your ride in advance. I’m going to cancel my membership and join the Uber membership instead. I got an email and text confirmation from Uber. I didn’t get any of that with Alto. I can tell Alto is more concerned about growing their business instead of providing good customer service with their customers and members.

Developer Response ,

Hello - we are terribly sorry to hear about this! After prescheduling your ride, you should receive a confirmation email and be able to view the reservation in the Prescheduled Rides section located on your Profile page up until the ride is activated. If you received the confirmation and the ride never showed up, we will need to investigate what happened to find out why the car was not sent to you. We feel awful about this experience so we will dig deeper into this and our support team will be reaching out to make it up to you.

App Privacy

The developer, Alto Experience, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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