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Description

Add convenience, control and peace of mind to your life from anywhere, anytime with Key by Amazon. Key is smart home system that works with your home, garage, and car to bring you closer to what matters the most in life. With Key app, control your door from anywhere, schedule free prime deliveries in your home, garage, or car. It’s all at your fingertips.

Key for Home
Securely share, monitor (live stream or clips) or block access to your home. Prime members in eligible areas, can select eligible orders for secure unattended delivery just inside your door.

With Key compatible smart locks, cameras, you get:
• Easy visual guide for installation and setup.
• Lock and unlock your door with Key app.
• Provide permanent or recurring access to your friends and family.
• Watch video clips of who entered and exited your home, live or recorded.
• Get Amazon packages safely delivered to your home.
• Opt-in or disable delivery features at any time.
• Delivery real-time notifications before and after.

How it works
1. Buy a Smart Lock Kit at Amazon.com/KeyforHome.
2. Follow steps in Key app to install and set up the kit.
3. Manage keyless entry, grant defined access for friends, family or guests.
4. Enable and shop for eligible items to receive In-Home delivery.

Key for Garage
Prime members in an eligible area can have packages securely delivered right inside your garage. Securely monitor (live stream or clips) or control your garage from Key app.

With Key compatible garage door openers, you get:
• Easy visual guide for installation and setup.
• Get Amazon packages safely delivered to your garage.
• Opt-in or disable delivery features at any time.
• Delivery real-time notifications before and after.
• With an optional camera, watch video clips of who entered and exited your garage, live or recorded.
• Open and close your garage door through Key app.

How it works
1. Determine your garage door opener’s compatibility at Amazon.com/KeyforGarage. You may or may not need a Smart Garage Kit to enable Key for Garage.
2. Follow steps in Key app to install and set up.
3. Enable and shop for eligible items to receive In-Garage delivery.
4. Monitor access history and control your garage door from Key app.

Key for Car
Prime members in an eligible area can have packages securely delivered right into your vehicle- at home at work, or other locations in publicly-accessible areas where you park regularly. Offered on model year 2015 and newer Buick, Cadillac, Chevrolet, GMC and Volvo vehicles. Also offered on select Ford model year 2017 and newer, and for select Lincoln model year 2018 and newer. It requires an active connected car service plan, such as OnStar, On Call, FordPass, Lincoln Way.

How it works
1. Complete one-time setup in the Key app.
2. Select the In-Car delivery option at checkout when you shop on Amazon.
3. On delivery day, just park within two blocks of your selected shipping address. Receive confirmation when the package is on its way and has been delivered.

What’s New

Version 1.0.204348

Minor bug fixes and improvements

Ratings and Reviews

4.9 out of 5
9.6K Ratings

9.6K Ratings

amazon dumb question ,

Key

I like key and the drivers are quite careful to not leave the door open
I have actually met them while delivering and they handed the package to me and then shut the door. I think the delivery is not complete until the door has closed. Very satisfied with the honesty of drivers. They do not enter the garage since I have outlined an area within reach of the door.

asiarulesu ,

No customer support and drivers don’t deliver consistently

I’ve selected the last 6 or so deliveries to be completed using the Key delivery method where the driver should be dropping the package off inside my garage which happens to be in the back of my home. Inevitably, I see the drivers just drive to the front of my house and walk to my front porch and just report that Key wasn’t working properly. There have been times where I’ve purposefully left the garage door open and they don’t even pretend to check.

Upon researching how to file a complaint on the website, the instructions just direct you to reach out to customer support via the Key app, which conveniently is a blank screen right now.

As someone else put it, it’s a great idea but it’s only as good as the delivery drivers who honor it.

Willford91 ,

App is only as good as the drivers

This is a great concept. But the concept only works if drivers are willing to take an extra 30 seconds to actually use the feature. Out of 10 “Key” deliveries, maybe 1 will actually be delivered via Key. Drivers must view it as a hassle and simply bypass it by marking that they couldn’t use the feature when they don’t even try. Much easier to just run them to the unprotected porch and run back to their van. On top of these issues, the Key support team is useless. They simply apologize and offer no further support or remuneration for your time and expense investing in this tool. Proceed at your own risk.

App Privacy

The developer, AMZN Mobile LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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