AMC Theatres: Movies & More 4+

I have never had a problem with the AMC app. It is super helpful with finding any showtimes for any movie currently playing in any AMC theater. I’ve never ordered anything in the app just because I find it easier to order in person, but it is super easy to find some great choices in the theater, and it even gives you some combo options. I think that’s pretty cool, I love getting to see how many points I have left for my next reward, and how many points I have in total! Also I’m able to see my upcoming reservations. The app notifies me, when my screen is locked, about my movie pass (that I added to my wallet), letting me know show time is almost near and my pass is ready for when I arrive at the theater and I won’t have to hold the line to look for my pass. Super quick and easy to reserve the preferred movie of your choice, at your preferred time. The only problem I’ve had with the app, is that sometimes when reserving a seat, I get the image of A theater (that is supposed to look like the one the movie will be playing in) and I get the middle seat, for example, and then I get to the theater and instead of the entrance being on the left (how is showed on the image for the seats being shifted to the right side) the entrance is on the right (and the seats are shifted to the left side). So then I’m not in the “middle” as I wished but it’s still close enough. Other than that little detail, the AMC app has a lot to offer and I am very proud to be an A-List member.

My daughter and I love AMC theaters, especially the one in Disney Springs Florida, and the AMC app is fantastic! From the wide variety of movies, theater options (Dolby, 3D, Digital, etc.) to the hassle free app, the amazing rewards system, the delicious treats including the Coca Cola Freestyle Machine, and the staff I’ve encountered I would rate every aspect of the experience 5 stars 🌟🌟🌟🌟🌟. Thank you AMC for setting the bar high and always going above and beyond it.

Above is how I felt about the theater but recently things have gone downhill. I love this theater however, lately the bathrooms have been filthy no matter what time I go, and, they run out of soap at most sinks and paper towels. Also, more often than not I have to clean our seats with my antibacterial wipes because there's food, popcorn (on and in the creases of the seat), sticky drinks, and greasy fingerprints everywhere. It's just disappointing. Lastly, the app is great but one issue I ran into was trying to get my payment to go through after my account was suspended due to a bank issue that I had fixed but no matter what I tried my payment would not go through and there wasn't anyone that could help me online or in person.
Overall this is still my favorite theater but I just wanted to let AMC aware in hopes that things may improve. Thank you for your time.

AMC is my “go-to” theater @ my local mall. I love reserved seating as well as the recliners. This app makes it that much more of a desire for me to go there, it’s pretty simple to navigate this app, it builds up points quickly leading to awesome discounts on whatever u choose, tickets, snacks/food etc. All I have to do is show the barcode on my phone to the ticket taker and I’m set! AMC has also proven to me to be so easy to work with, a sort of “no-hassle” experience. If you’re not satisfied at all, u get a refund no questions asked. If something comes up even minutes b4 the show starts they’ll refund you. Or.. if you’re @ the theater & for whatever reason you might want to exchange your time for another, and/or another time AND movie altogether, the customer service counter will gladly oblige. There’s also express service for stubs rewards members on the concession line, which is AWESOME. The one & only thing & it’s not a huge deal, is the fact that I can’t exchange tix for another time by way of the app, they’ll only simply refund ur $ and then you have to choose another show or time starting over. Hence why I said that at least they’ll offer more solutions inside theater. Highly recommend. It’s not that much $, & you’ll save a lot. The discounts are def worth the price!!