Transaction process load patch
Ratings and Reviews
Admiration for excellence in all areas
I have been with America First from long before it was AFCU and would never think of changing My children and grandchildren are also AFCU member. AFCU’s determination for accuracy, expediency and many Rotherham words I could use to define them. In all my years with AFCU I have never had any kind of banking error, have always received dedicated representatives that are knowledgeable as to the customers unique need. When I hear that someone uses a bank I cringe (why would anyone to that). In using a company for as long as I’ve used AFCU which is over 50 years without any incident is unheard of. So I am very proud to shout I am am AFCU member and wouldn’t have it any other way!! Thanks to all of you at AFCU for all you have done to make me feel I am your most important customer. I am also proud to say that I recommend you to all people I know that are looking for a financial institution. Kudos to you AFCU, you have earned it and more.
An Honest Opinion
You know, if this app just updated your account settings as listed from its online (web browser) banking source, it would actually be a very useful and near perfect app. My suggestion, America First, is fix this problem before updating the GUI (that’s how the app looks and feels for all you technical novices). I’ve had this app for a while, so I know that it doesn’t update your account as soon as it should, so I haven’t run into overdraft fees in a while. Oh, also, notify your employees that this is a problem, I argued with one of your tellers about how the app doesn’t always update immediately and he kept trying to tell me it was instantaneous, no matter the situation. I think a good majority of these reviews somewhat argue otherwise. I do admit that most purchases show almost instantly, but I’ve found that some stores have a delay on the actual amount, such as most gas stations. Anyway, I know this is a long review, but it’s meant mostly for the software staff, so pay me no mind, other customers. (This information might be helpful to know if you’re going to get the app so you know what to look out for, though.)
This app does two major things for me. One removes my stress of having my card stolen or run without my knowledge: I turn off my cards until I’m ready to use them. You can also set limitations like max amount run in a transaction or you can set it to decline certain types of transactions like online or out of your state. If someone tries to run your card with them turned off it gets declined and you get a notification! I have had someone steal my card information and clear my account in a day, so this is a big one for me. And Second: it tracks my spending so I can easily go in the app and see where my money has gone category wise. This has actually helped my budget more than I though it would. Like everything the app is not perfect but I would highly recommend it.
- America First Credit Union
- 142.5 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © America First Credit Union
With Family Sharing set up, up to six family members can use this app.