America First Credit Union 4+

This credit union has been the best bank I’ve ever been with. Comparing it to Wells Fargo, Chase Bank, US Bank, Jordan Credit Union, and other I just don’t even need to mention. America First far out does it by far. The customer service is spectacular. The easy to use drive up banking and even their ATM’s are great. The level at which I can just have a trustworthy place to hold onto my money making it easy to use my money or save my money os worth more than trying to deal with one of those fake banks trying to be real.

That’s all there is to it. A great credit union who knows what there doing and making life easier for the average soccer mom. With bills to pay, kids to feed, and a husband who works hard to provide everything he can. You guys are a blessing. Not having to talk about why that bill didn’t get paid or excessive overdraft fees that placed us in the negative over dinner is worth every penny America First Credit Union does take/ (steal) from our account.
Thank You for being what America need right now. Those other guys don’t know what they are doing when it comes to banking even if they are warehouse bank. America needs America First Credit Union.

I was with TwinStarcredit union for many years, only for them to take my money from my account several times and lie about it! I get paid very little from social security and the took my hole check leaving no record of it ever being their and no way of contacting them till they opened!! I called and I was told they had it but I wouldn’t get it till late that day, they had to manually enter in transactions like that??? What I never received notice of that why they never answered so I immediately went to America’s First and opened a new account every one was so helpful and very pleasant they made me feel very comfortable and less stressed! I was surprised I have now a 2nd savings were I actually make extra on my money!! I’ve never been more pleased with a bank!! They showed me much respect as well and I like that!!!im hoping my husband will transfer his account also!! Thank you so very much!!

Kelly Sanford

According to customer service, if you use a checking routing number to pay a bill it does not show up as a pending charge in your account. Therefore leaving you to think you have more money in your account than you actually do. The convenience of paying online allows you to not have to keep track or a detailed report of what you’ve paid. Why does the platform not reflect a transaction as pending regardless if it clears or not and at least you’ll know that there is something that’s waiting to be withdrawn from you account. Setting up an alert to let you know when you have a little balance is great, but it doesn’t help when you have a larger payment clearing and you don’t have the money in your account to cover it. Plus why does the app not show your balance before and after transactions like the online banking platform does? This would be very helpful in the app. I close an account of 25 years with another bank to come to America first credit union and I’m so disappointed. After speaking to customer service about this incident they suggested I use a loan to cover my checking account in this type of situation. I am just trying to balance my account down to its last penny. Not take out money as I currently have money in the account or even in my savings account. Please look at other banking platforms and see how they do it. Please update your app.