American Airlines 4+

American Airlines

    • Free

Description

With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips.

- Live Activities: Track your flight in real-time right from your Lock Screen and the Dynamic Island.

- Lock Screen & Home Screen widgets: See your next trip's details with our dynamic widgets.

- Personalized home screen: See your next trip, AAdvantage® status, miles and Loyalty Points.

- Booking: Book your next trip along with our hotel, car, cruise and vacation partners right from the app.

- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate. 

- AAdvantage® account details: Review all the details of your AAdvantage® account right from your account dashboard. Not an AAdvantage® member? Sign up today.

- Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot. 

- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination. 

- Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds.

- Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info. 

- Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost. 

There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience.

The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.

Contact Us: 800-222-2377

What’s New

Version 2025.14

We're continuing to improve your app experience with bug fixes and performance improvements.

Ratings and Reviews

4.7 out of 5
575.5K Ratings

575.5K Ratings

little emery ,

Boston trip

I had great service going to Boston. Crew was very courteous. People at the American check in were awesome. My trip from Boston to Charlotte was fantastic!! I had to use a wheelchair coming home. Multiple people were waiting with wheelchairs in Charlotte. Took me where I was going to eat, put me in the front of the line. That lady went above and beyond!! When I got off the plane in Memphis, no one was there with any wheelchair. I did not ask for one to be there when I landed. I asked the agent if someone could come get me in a wheelchair chair. She said someone else had asked for one and it would be a while before someone could come get me. She never said another word to me. My granddaughter found a wheelchair but she said we couldn’t use it. No one one who got off my plane got into a wheelchair. I sat there until everyone got off. We were at the very last gate and I had to go to baggage claim. I waited awhile and decided to try walking. I made it to Gate 9. Finally a security officer called someone who came and took me to baggage claim. I was very disappointed with the way I was treated by that American agent at Gate 21. I feel she needs some additional training on common courtesy. 69 year old female recovering from 2 knee replacements who took 5 family members with her on the plane trip!!! 😳👠

12345 ifc ,

Poor usability

I’m going to try and keep this app review unbiased, because of my last 20 (yes, twenty) flights with American Airlines, not a single one has been on time, and multiple have been flat out canceled. But for this new adventure with AA, it was a technological glitch that led to disaster. Yesterday, I checked in for my flight (which I know because I explicitly remember choosing my seat and being bummed about a middle seat). Today, I arrived at the airport two hours early, went through TSA with no problem, no problem showed on my app, so I thought I was all set. But when I went to board, I realized the app didn’t have my boarding pass. I tried to go get it printed at the front, but they very rudely told me to wait in line (which was the standby line, FYI). 30 minutes later, when the line was finally done, they told me I WASN’T checked in and it was too late, there were no seats. Probably because they’d given it to the standby people in front of me. So, 1) the app needs to SAY something when you aren’t checked in. This is a usability thing - not a single warning message to say I’m not checked in. 2) not app related but I’m going to say it anyways, if you read all the way to the end of this review then take it from an AA regular - do NOT EVER take American Airlines again. It’s a real
bummer because they have some convenient flights from my location, but I will now be paying whatever extra cost I have to at another airline in order to avoid AA. 20+ chances was too many.

LSSR22 ,

Rather impressed

Airlines have taken an (often well deserved) beating as of late. Flying is a pretty miserable experience, for the most part. The fact that you have to steel yourself for whatever the length of time of the trip might be pretty much says it all. All that said, I installed the AA app several months ago with low expectations. Now I’m impressed it works really well in providing very good, right up to date information. It even maps out how to get from one gate to another when making a connection. Very nice. The one thing that would be nice to add is making it easier to edit passenger information, such as TSA PreCheck and Passport numbers.

As an aside, I have to also complement AA. I recently had to make changes—twice in two days—to a complicated overseas trip and the agent on the phone could not have been more helpful. The aggregate time to make both changes was only about 30 minutes, including waiting for a call back (rather than wait on hold). And no charges for either change. I’m fact I got a refund because the new flight was cheaper.

I had stopped using AA about 7 years ago because of serious problems with their service. I only returned (planned to be briefly) because I had some miles to use. Well, they’ve won me back.

App Privacy

The developer, American Airlines, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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