American Heritage VideoAdvisor 4+

Name: American Heritage VideoAdvisor
Rating: 4.7 (931 reviews)
Author: American Heritage FCU

American Heritage FCU

- 4.7 • 931개의 평가

- 무료

설명

American Heritage Video Advisor lets you securely interact with professionals you trust from anywhere. The app allows you to video chat and conduct business all in one simple tool.

While you are on the video chat with your trusted financial professional, you can do the following:Communicate in a personal, face-to-face experience.

See informative content your trusted financial professional shares with you.
Upload documents or images requested by the trusted financial professional.
Review contracts or agreements prepared for you.
Agree and approve documents and Terms of Use.
eSign loan applications, agreements, and contracts.
This app is a safe, enjoyable, and effective way to communicate with your trusted financial professional from wherever you are.

* Data service charges may apply through your wireless carrier.

2024년 2월 3일

버전 1.1735

Improved reliability and workflow

4.7/5

931개의 평가

Best Service ever

So I haven’t seen any other bank that offers this specific service! Not to mention it actually great customer service which is something I’ll go miles for and look forward to when doing anything from getting a pedicure to online banking. It’s super fast and convenient and it’s just like getting service at the teller but faster! What a great service

Hi Rasheeda, thank you so much for your feedback! We’re glad to hear that you’re enjoying your experience with our app. We are committed to providing a streamlined banking experience, and it’s great to know that we’re meeting this goal. – H

Great service

All my questions were answered . Very knowledgeable and professional . Also very courteous and professional manner .

Hi, thank you so much for your feedback! We’re glad to hear that you’re enjoying your experience with our app. We are committed to providing a streamlined banking experience, and it’s great to know that we’re meeting this goal. – H

Video Chat

I did not like the video chat. It is difficult getting to speak to the same agent every time. I was declined for a secure loan. I have been with this credit union since 1983 and have never been denied a secure loan. What is the risk to the credit union when I am putting up all the cash for the loan? This is red lining at its highest level. Even when I put up cash for a loan, the loan is denied because of the color of my skin. This credit union is at its lowest level. I cannot believe that I wasted 40+ years with such a racist organization. And now, I can’t even deal with a live person. This is totally unacceptable.

Hi, thank you so much for your feedback. We’re sorry to hear that your experience with our app fell short of your expectations. We are committed to providing a streamlined banking experience, and we will share your feedback with our development team. – H