American Standard® Home 4+

Name: American Standard® Home
Rating: 4.8 (22073 reviews)
Author: Trane Technologies Company LLC

Trane Technologies Company LLC

- 4.8 • 2.2만개의 평가

- 무료

설명

The American Standard® Home app allows you to optimize the comfort and efficiency of your home by connecting directly to your American Standard smart thermostat.

Why use American Standard Home? Well, you can:
- Control, monitor, and schedule your home’s HVAC system from anywhere
- Create and edit automations to simplify your daily routine.
- Customize your settings (Dark Mode, Left-Handed Mode, Energy Savings, etc.)
- Enable geofencing, allowing you to update your HVAC system based on the location of your app-enabled device.
- Integrate with your Google Home™ or Amazon Alexa™ account for simple voice control actions.
- Add hundreds of Z-Wave® products (from sensors to ceiling fan switches to smart plugs) to customize the comfort of your home.

American Standard Home: Comfortable. Reliable. Efficient.

2024년 12월 11일

버전 8.2.0

Bug fixes and performance improvements

4.8/5

2.2만개의 평가

New App Doesn’t Always Work

The new American Standard app doesn’t work as well. My system has been running all morning and yet the App says the compressor is not running. Well the backup heat is not running so how am I getting heat?

The app should be modified to show separate indicators for when the compressor, aux heat (furnace) and the fan are each running. I would find that more useful especially when I am not at home. I would also like to see a better variety of colors used on the history graphs. Some of the colors are too similar and I can’t tell the difference.

Agree with others that the Nexia app was more reliable.

We are sorry you are having issues with the new app. The functionality has not changed, only the branding. Our customer support team will be happy to get you back on track. You can contact our team via phone at: 877-374-0697.

Incredibly Unreliable

Edit: So horribly unreliable. Goes offline frequently. How can they not fix the problems with this app over all of this time? Frustrating…I wish i had other options, but I don’t feel like changing my thermostat. Original review: Occasionally works well, and it is a huge convenience to have. But it goes thru stretches where is has trouble connecting, and then other times, there seems to be very little correlation between the temperatures on the app and those on the thermostat. Well, being off by one degree is manageable, but being off by two degrees……kind of defeats the purpose. I still use it, but it can be really annoying. Edit: I updated my review to lower my ranking by one star because my connection problems have gotten worse. My internet works fine and i’m literally 5 feet away from the thermostat, but i’m getting constant “connection unavailable” messages. Edit: Months after my initial review, the same problems discussed above are worse than ever. Really frustrating. Also, pay attention to the reviews - many negative reviews show up as 5 stars. Something fishy going on here…..totally convinced the ratings here are completely bogus.

Thank you for your detailed description of the issue you are experiencing. It sounds like something is not quite right and our developers are investigating it. You can contact our team via phone at: 877-374-0697 for additional assistance.

Support for my AS thermostat is terrible…

I often have problems with my American Standard thermostat staying connected to my HVAC system. The technicians with big name HVAC companies who service my system rarely know how to assist with the pairing or explain why the system won’t stayed paired?!? No online tutorials or tech support for American Standard thermostats which makes for a very unhappy customer. Before I changed my HVAC system, I had a NEST and would switch back but because I have a high efficiency system, I need to have a thermostat that can communicate with amy system!