Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.
• Show your eTicket while onboard, including multi-ride and monthly passes - no need to print
• Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points
• Check train status
• Find station information
• Edit and manage your account profile
• Save credit cards for quick checkout
• Send your eTicket to Apple Wallet
• And so much more...
With the Amtrak app, you can do it all right from your smart device.
Thanks for choosing the Amtrak app. Here’s what’s new:
Purchase USA Rail Pass via More Menu > Purchase USA Rail Pass. Then you can book your USA Rail Pass travel segments from the app Home screen.
We continue to fix bugs and improve the experience. Please check for updates frequently to take advantage of the improvements.
Ratings and Reviews
Apple Pay, please!
The Amtrak app is clunky, and sometimes doesn’t work, but it usually gets the job done. Booking would be faster, more convenient, and offer better card security if Apple Pay were built in to this app.
Usability wise, I find I sometimes miss the opportunity to choose one way or round trip, and end up buying one way rather than exiting and starting over. If the round trip option were more visibly obvious at the beginning, that would help. If there were an option to add a return trip at the end of booking a one-way, that would help.
Allow for Landscape User interface on a iPad or other tablets!
Please, its a pretty simple bit of coding to allow your App to adjust to the orientation of an iPad! Many of us use it with the keyboard and having to physically rotate the iPad and keyboard to accommodate the App is a distraction from the user experience!
How about allowing me to order my meal when I make a reservation. This will increase my passenger experience and will make your onboard food logistical experience better! If you have a need to talk with another operator that does this, talk with the Swedish railway company!
Also, how about getting to the point where a passenger can book a particular seat from those available? That passenger experience would also give Amtrak better boarding times, as passengers would be able to stand on the platform in the position where their reservation (car and seat) would stop.
First off the train is not practicing social distancing rules there are multiple riders who are placed directly next to others who are not boarding together, there is a notice on the Amtrak website that there will be one passenger to each row, that also is not accurate or being unforced. Also there is mold in the last cart that sits 12 people. I am sending an email with pictures of that issue as well. And it’s not just a few spots of mold I mean the whole upper fixtures where each personal seats lights are have mold on them. I have videos of that as well. When notifying an employee on board they said “oh yeah that could be black mold” but they still decided to sit my 3 year old son directly underneath it! I asked many times if I could move and they stated “due to social distancing I could not, which was not an issue last month when I rode Amtrak trains. I was allowed to move seats due to my own personal safety concerns.
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The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
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- National Railroad Passenger Corporation
- 164.5 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- © 2021 National Railroad Passenger Corporation
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With Family Sharing set up, up to six family members can use this app.