Amtrak 4+

Amtrak

    • Free

Screenshots

Description

Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

• Show your eTicket while onboard, including multi-ride and monthly passes - no need to print
• Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points
• Check train status
• Find station information
• Edit and manage your account profile
• Save credit cards for quick checkout
• Send your eTicket to Apple Wallet
• And so much more...

With the Amtrak app, you can do it all right from your smart device.

What’s New

Version 5.2.12

Thanks for choosing the Amtrak app. We continue to fix bugs and improve the experience. Please check for updates frequently to take advantage of the improvements.

Ratings and Reviews

4.6 out of 5
130.1K Ratings

130.1K Ratings

NFTStephy ,

Amtrak

Amtrak app is great, it helps me plan my train rides on the east coast. My travel history includes Grand central station in manhattan as a middle point between New Haven CT for College. I was able to use the app to regularly book tickets at Metropark station in Iselin, NJ after getting dripped off and it only takes about 30 minutes to get to NYC, Amtrak travel FAST! The train stops to board new passengers for a max of 5 minutes and handles everything else en route. Only advice I have is stand on the ramp when boarding and be sure to rush to enter the train you bought a ticket for, once seated, after everyone has time to settle in, Amtrak personnel will go through the rows to check passenger tickets and with this app they just scan it, so easy and great! Amtrak business class is great too, high quality is what you get with Amtrak app along with the total travel experience.

Kev3462 ,

Do not recommend

Hello,
I hope this message reaches the right audience. I booked a trip to Leavenworth in October though the Amtrak app. When I tried to find a trip, I pressed on the button that states find a train. With this assumption that I was getting a train, and since I’ve never ridden amtrack, I book the first ticket seen. Later when my trip was coming up, I checked on my trip as I was curious what train it was. I googled the number shown and to my surprise 8848 was a bus. With this, I was very confused as this was the only option to choose when booking and I pressed on “Find Trains”. I tried to cancel the trip and I am being charged a large service fee. A fee that does not make any sense to me as I was told this was a train. How am I supposed to know that it’s a bus when I press on find a train. I called customer service and they denied the removal of the cancellation fee. All I wanted was a train ride, and I come out with no train ride, no bus, and less money than what I stated with. I find this process incredibly confusing and unfair for people like me that have never booked a “train” before. As the agent told me, Amtrak assume the customer knows what their booking when they order a trip online. That makes no sense when it was not expressively told to me that it was a bus when I pressed find a train.

Grumpy_traveler ,

Okay but not great

The app is adequate for its purpose, but lacking some obvious features that would help. First, for monthly pass holders the option to reserve a spot on a train has disappeared. The pass still works once on the train, but the lack of visibility on how booked it is otherwise is unfortunate. Second, even when the reservation feature was working, it was not updated to reflect delays. So multiple times I showed up at the station only to find that the train I was reserved on had been badly delayed. The system for booking new tickets reflects delays, so the data is available. Tying the pass holder reservation system into the data that reflects delays seems worthwhile. Third, though less critically, it would be helpful if there was a way to show each stations current arrivals and departures board. Otherwise the app is fine. It doesn’t crash often and is faster and more convenient than paper tickets.

App Privacy

The developer, Amtrak, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Browsing History
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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