Screenshots

Description

AN Mobile is designed with you – the American National client – in mind.

To help with your insurance needs, here are the top features available to you:
-View policy information and details for an Auto, Home, Specialty Lines, Umbrella, Life, Annuity, and/or Health insurance policy
-Make a payment to a policy with your bank account or credit/debit card (when applicable)
-Report an Auto and/or Home insurance claim
-View Health claim history and details
-View your Auto ID cards. Quick & easy – as it should be


There’s more! You can also:
-Log in with the same email and password you use to log into your account on AmericanNational.com
-Help us help you! Report an issue or send feedback directly to our development team
-Upload pictures and videos when you submit or review your Auto and Home claims
-Request 24-hour roadside assistance
-Check your Cashback℠ balances (where available)
-Enroll in paperless (when applicable)! Save some trees & keep your info all in one place – your phone

Find Your American National/Farm Family Agent:
Have a question for your local American National/Farm Family insurance agent? AN mobile has you covered with quick access to your agent's contact information and website.

American National/Farm Family clients:
If you have technical difficulties with our app, you can report feedback through the app. If you’d like a message back, you can email Mobile.Support@AmericanNational.com.
To use this app you will be asked to agree to American National's Mobile App Privacy Policy and Terms and Conditions after log in.

What’s New

Version 2.8.18

Bug fixes and performance improvements.

Ratings and Reviews

2.7 out of 5
48 Ratings

48 Ratings

Arykh ,

Payments

This app is a great improvement over the previous one. However, the phone number for customer service just goes to a survey and gets you nowhere. Also it would be nice if there was an option to pay your monthly bill through the app as well. Why else have a payments tab?

Developer Response ,

Hi Arykh, we can help! You should now be able to pay your personal lines bill through the app. Email me at mobile.support@americannational.com. Once I get some basic information from you, we can look into why you are missing the bill pay functionality. Talk to you soon. -Justine.

ColoradoParrothead ,

Meh - Almost Useless

I’m not sure of the purpose of this app. The policy tab only lists auto policies; the remainder of my policies are not listed. The ID card tab just shows some text, and even states that it may not be acceptable proof of insurance. The roadside assistance tab gives you a phone number to call, instead of actually contacting help. Since the app won’t integrate with iOS Keychain, logging in takes me longer than pulling the cards from the glovebox. Maybe one day...

thesteis ,

Can’t use it

I have yet been able to get in to see my info. Goes into the login screen, enter login info, says retrieving account info, then “error - there is a problem with your app. Sorry about that. Please close app and try again, or try again later.”

I’ve uninstalled and reinstalled a number of times and it’s always the same thing. I’ve sent a number of support tickets to them and nothing changes. I’ve been at this for almost a year.

Developer Response ,

I'll help you get this resolved. Please email me at mobilesupport@americannational.com. I'll get some information from you, then investigate why you are not able to see your policy information in the app. - Justine

App Privacy

The developer, American National, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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