Pick flights, hotels and rooms by tapping cards in the chat — flights first, then hotels. Your trip plan stays pinned at the top; tap any line to change it. Issued e-tickets and hotel vouchers arrive as PDFs in the chat as soon as each one is issued, and are saved in Trips so you can open them offline.

Smarter options in chat: Maya now offers the same quick replies as on WhatsApp — pick an option by tapping it or typing its number, choose a hotel area, change the room, hotel or dates before booking, and check your booking status to get your e-ticket or voucher. Trip baru clears the trip card for a fresh start, and links in Maya's replies now open.

Chat replies now look like the web: trip summaries keep their line breaks and bullets, headings are bold, and quick replies like Ya, cari and Ya, book appear when Maya asks for them.

Smarter chat: hotel requests stay on hotels, thinking language matches yours, flight cards show departure times, and IDR prices are formatted cleanly.

Live chat now matches the app tour: trip summary, tap-to-pick flight and hotel cards, review before book, and Maya thinks before answering.

Edits search again: new dates, afternoon flights, hotel-only, and a city change no longer keeps the old hotel. Logged-in chat matches the web.

Chat edits stick. Every message restates the trip and searches again when dates, time, airline, or hotel change.