Second Phone Number - 2Number 4+

Don’t use this app unless you have money to burn! It offers 2 different amounts for 2 different situations! It offers a weekly amount and a yearly amount! I entered the weekly and And was charged thirty something dollars for the year, a week? Then I go out of the app trying to her back in it charged me another thirty something within minutes! Wasn’t even sore I’d like out let alone want it so I’ve tried and tried to reach someone explaining what happened there is no number to call just an email, sketchy.. but nonetheless still haven’t heard from anyone or have I been refunded let alone have I even used the app!!?? Come on you can’t even rate them on the app??? Sketchy !!! I WANT MY MONEY BACK

Hello! We're very sorry to hear about your experience. We apologize for any inconvenience caused. Could you please provide us with more details so we can assist you better? You can reach out to our support team at support@bpmobile.com

This app is the worst app I've ever used and the worst customer service and the worst overall service. First I was signing up for this and it was there was a monthly option or you could pay for the year. I chose the monthly payment plan and they ended up charging me for the whole year, which doesn't make sense because I did not choose that option and they just changed it and I had been using this app for months before and i was paying a very affordable price. They must've changed something by membership because it changed. Even after I pay for the whole year, which was not my intention nor could I afford that time, but I had no choice. I still cannot use the app. mind you immediately after my payment went through I called and tried to cancel my membership, they wouldn't allow me to. They're saying sorry there's nothing we can do so. I had to call Apple, which couldn't do anything because I don't remember the reason they couldn't.

At the end of the day ended up paying this app for the whole year and because I canceled it in, which would expire in one year because I paid for it I couldn't use it. I couldn't make phone calls or text. And there's no customer service to contact to remedy the problem so app is terrible and I don't understand how these people are still on business

Hello! We'd like to clarify that we only offer yearly and weekly subscription plans—there is no monthly option. Additionally, our company does not provide phone support, so we are unsure who you may have contacted. Our support team is available exclusively via email at support@bpmobile.com. As for refunds, all billing is managed directly by Apple, developers not have control over refunds. Regarding the app functionality, please reach out to our support team, so we could adress the issues promptly.

Horrible experience in regards to refund though. Be very careful as I have only was going to use the trial to see if I could use the app in a rural area. Sadly, this app did not work for me. I happened to see an invoice saying that I had a subscription. Recently had breast biopsy done and still in a lot of pain. Now being told I cannot have a refund for a subscription that has been cancelled. Not a great experience as an Apple user and only had this phone for a little phone. Beware and do not keep your card on your phone. I have since removed it to prevent any purchases that I did not authorize. Posting so others do not have the experience I had.

Update:
A couple weeks later, I did receive a refund. Still be careful when selecting the trial. Lesson I learned is not to leave any card on file so my phone prompts me if any payment is needed.

Hello! We deeply apologize for the inconvenience you've faced and for the negative experience you had with the refund process. We strive to ensure that our users have a seamless experience with our app and our customer service. Please rest assured that your feedback is valuable to us, and we will take steps to improve the overall user experience based on your feedback. Thank you for sharing your feedback, and we apologize again for any inconvenience you've experienced.