Angelcam: Cloud Camera Viewer

Name: Angelcam: Cloud Camera Viewer
Rating: 4.3 (212 reviews)
Author: Angelcam, Inc.

Remote At Home Security System

Free

212 Ratings
Ages

4+
Years
Category

Utilities
Developer

Angelcam, Inc.
Language

EN
English
Size

139.1
MB

The Angelcam app is a cloud-based IP camera viewer that enables you to monitor and control your home and/or business security. Thanks to its remote access, you can view all of your connected cameras, including CCTV and IP, from anywhere in the world. With Angelcam, there’s no need for an expensive camera system as you have all of the tools and functionality you need to keep what matters most always safe and secure no matter where you are. Angelcam’s 360° Real-Time Security allows for easy connection of the vast majority of alarms and sensors to Angelcam and provides a more comprehensive, truly real-time means of monitoring and investigating issues as soon as they arise. With it, users are empowered to react immediately, ensuring an optimal appropriate response and the end of false alarms for good. LIVE VIDEO MONITORING Access your cameras online anytime, from anywhere. CONNECT ANY SENSOR/S Connect and integrate any sensor/s to enhance your functionality. SHARE WITH ANYONE Allow your family and friends access to a live view of your cameras and recordings. CLOUD RECORDING Back up your video to secure cloud storage (Cloud Recording subscription required). CONNECT NEARLY ANY IP CAMERA We support 90% of camera brands. HELP IS ONE CLICK AWAY Reach out to our friendly and knowledgeable support whenever you need or try our community support. BANK-LEVEL ENCRYPTION Rest assured knowing your camera feeds are secure and that only you, as well as the people you choose, can access them. MULTI-CAMERA VIEW Get an instant overview and immediate control of all your streams at once whether you have IP cameras or CCTV cameras (quality may vary based on your internet connection). 360° REAL-TIME SECURITY Get a more comprehensive, real-time means of monitoring and investigating issues as soon as they arise, ensuring an optimal appropriate response and the end of false alarms for good.

Ratings & Reviews

4.3

out of 5

212 Ratings

Great Product and Support
12/02/2019

blackholevrg
Paul Ocasek worked on setting up two stubborn cameras for me. I can’t thank him enough. The online interface is simple yet effective for a novice like me. I added the mobile app and was up and running immediately.
Great Product and Support
12/02/2019

blackholevrg

Paul Ocasek worked on setting up two stubborn cameras for me. I can’t thank him enough. The online interface is simple yet effective for a novice like me. I added the mobile app and was up and running immediately.
Destroy your ISP Data Plan with 3 cams
06/14/2019

CrandellN
I’m not a casual user. I personally manage the second largest single-entity CCTV system in the country (just over 11,000 IP cams and counting). My NAS drive for my home system died just before I went on vacation, so I hit up this service for the time being. I only activated three of my six Axis P3365 cams.First off, the setup for motion detection was not easy. You have to program the functionality on each camera with triggers and emails and getting your sensitivity levels just right and making sure certain ports are open...Next, for sake of bandwidth, Axis cams are all capable of H.264, and running through the Axis VMS on my NAS drive, that works just fine. This app, however, doesn't seem to play well with that functionality. As a result:Recording even just 3 days on 3 cams at 1080 and I’ve absolutely blasted out a hole in my ISP data plan. I had to think for a second about what was causing it because I have five kids (three teens) so at first I thought someone was on a downloading bender. No. Instead its the MJPEG on just three cams. My data usage more than doubled. Let that sink in. Five kids...And here’s the kicker. The resolution is fine, but the FPS completely undermines usefulness unless the motion is moving veeeeerrrry slllloooooowly. My setting is 8 fps, but I might be getting a little less than 1 on the back end. A car traveling at 25mph across my front cam might show up on two frames.Also, no audio functionality. And honestly that’s probably for the best because otherwise who knows.

Developer Response
Thank you for your feedback and we are sorry for your problems!Regarding sensors connection: We’re aware that setting up your sensors might be difficult. We try to support as many sensor models as possible and as a trade-off, it can take a little more time to set it up. Unfortunately, we’re not really able to influence the complexity of setting up the sensor in camera or sensor user interface.Regarding bandwidth:Please read the following article where we suggest how to configure your camera and what is estimated data transfer: http://help.angelcam.com/en/articles/801561-how-much-data-does-one-camera-transfer-per-monthRegarding FPS and audio:Couldn't it happen that you've connected your cameras via MJPEG streams instead of h264? That could explain the low FPS rate (we don't change FPS on our side).Also, we support audio for cameras connected via RTSP protocol. You can find more information in this article http://help.angelcam.com/en/articles/372602-does-angelcam-support-cameras-with-soundPlease contact our support at https://www.angelcam.com/support/. We can try to investigate your issues further if you provide us more information.
Destroy your ISP Data Plan with 3 cams
06/14/2019

CrandellN

I’m not a casual user. I personally manage the second largest single-entity CCTV system in the country (just over 11,000 IP cams and counting). My NAS drive for my home system died just before I went on vacation, so I hit up this service for the time being. I only activated three of my six Axis P3365 cams.First off, the setup for motion detection was not easy. You have to program the functionality on each camera with triggers and emails and getting your sensitivity levels just right and making sure certain ports are open...Next, for sake of bandwidth, Axis cams are all capable of H.264, and running through the Axis VMS on my NAS drive, that works just fine. This app, however, doesn't seem to play well with that functionality. As a result:Recording even just 3 days on 3 cams at 1080 and I’ve absolutely blasted out a hole in my ISP data plan. I had to think for a second about what was causing it because I have five kids (three teens) so at first I thought someone was on a downloading bender. No. Instead its the MJPEG on just three cams. My data usage more than doubled. Let that sink in. Five kids...And here’s the kicker. The resolution is fine, but the FPS completely undermines usefulness unless the motion is moving veeeeerrrry slllloooooowly. My setting is 8 fps, but I might be getting a little less than 1 on the back end. A car traveling at 25mph across my front cam might show up on two frames.Also, no audio functionality. And honestly that’s probably for the best because otherwise who knows.
Developer Response 12/16/2019
Thank you for your feedback and we are sorry for your problems!Regarding sensors connection: We’re aware that setting up your sensors might be difficult. We try to support as many sensor models as possible and as a trade-off, it can take a little more time to set it up. Unfortunately, we’re not really able to influence the complexity of setting up the sensor in camera or sensor user interface.Regarding bandwidth:Please read the following article where we suggest how to configure your camera and what is estimated data transfer: http://help.angelcam.com/en/articles/801561-how-much-data-does-one-camera-transfer-per-monthRegarding FPS and audio:Couldn't it happen that you've connected your cameras via MJPEG streams instead of h264? That could explain the low FPS rate (we don't change FPS on our side).Also, we support audio for cameras connected via RTSP protocol. You can find more information in this article http://help.angelcam.com/en/articles/372602-does-angelcam-support-cameras-with-soundPlease contact our support at https://www.angelcam.com/support/. We can try to investigate your issues further if you provide us more information.
System is garbage
02/13/2020

Djcoak6071
Using the angel box is fairly simple but viewing through angel cam is horrible. Cameras frequently quit and go offline even though they view other apps just fine. Update: I finally got it working but sadly have to tune the cameras down to their lowest setting possible for frame rates. Seems silly to get a nice clear cam then having to turn it down to its lowest quality to get it to stream. They stream fine on other apps. The customer support is horrendous when I contacted them to help resolve the streaming. After a day I was just sent over to a self help article, which I had already done, and told that “they weren’t a replacement for my IT guys” and to just play with the settings till it worked. I am a private individual, I don’t have an IT dept. As far as the streaming it seems to work ok, at least till I get another option up and running. Their lack of assurance as well as taking over 3 days to respond, shows they really don’t care about the customer.

Developer Response
Hello Daniel,Thank you for your feedback!While we are trying to help our free users individually as well, the truth are helping our paying customers in the first place. I know it may not be ideal. That's why we are optimizing the product to make it easy and reliable, so there is no need to get help at all. In a rare case, it's needed, you can mostly get an almost immediate answer at http://help.angelcam.com or via our chatbots. Finally, you can use our community support at http://community.angelcam.com.On a choppy video - as you described, lower bitrate helped. The limitation in these cases is almost always slow upload on a network where a camera is connected. If you access a camera locally, without Angelcam or any other cloud involved, that you can experience smooth video. Angelcam, compared to apps accessing your camera directly, offers much higher security, provides cloud recording, allows you to share incidents to other users and more.Please stay safe, be well 🙏and keep the feedback coming!Thank you,Peterco-founder and CEO
System is garbage
02/13/2020

Djcoak6071

Using the angel box is fairly simple but viewing through angel cam is horrible. Cameras frequently quit and go offline even though they view other apps just fine. Update: I finally got it working but sadly have to tune the cameras down to their lowest setting possible for frame rates. Seems silly to get a nice clear cam then having to turn it down to its lowest quality to get it to stream. They stream fine on other apps. The customer support is horrendous when I contacted them to help resolve the streaming. After a day I was just sent over to a self help article, which I had already done, and told that “they weren’t a replacement for my IT guys” and to just play with the settings till it worked. I am a private individual, I don’t have an IT dept. As far as the streaming it seems to work ok, at least till I get another option up and running. Their lack of assurance as well as taking over 3 days to respond, shows they really don’t care about the customer.
Developer Response 04/15/2020
Hello Daniel,Thank you for your feedback!While we are trying to help our free users individually as well, the truth are helping our paying customers in the first place. I know it may not be ideal. That's why we are optimizing the product to make it easy and reliable, so there is no need to get help at all. In a rare case, it's needed, you can mostly get an almost immediate answer at http://help.angelcam.com or via our chatbots. Finally, you can use our community support at http://community.angelcam.com.On a choppy video - as you described, lower bitrate helped. The limitation in these cases is almost always slow upload on a network where a camera is connected. If you access a camera locally, without Angelcam or any other cloud involved, that you can experience smooth video. Angelcam, compared to apps accessing your camera directly, offers much higher security, provides cloud recording, allows you to share incidents to other users and more.Please stay safe, be well 🙏and keep the feedback coming!Thank you,Peterco-founder and CEO
Works well
10/25/2017

Traveltrader
The only reason for a 4 instead of 5 is you can’t control a ptz camera.
Works well
10/25/2017

Traveltrader

The only reason for a 4 instead of 5 is you can’t control a ptz camera.

Bug fixes and improvements.

Version 2.7.0

Mar 2

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Location
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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Version 2.7.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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