Anova Connect 4+

On initial download you can create an account and it worked okay. Took forever to connect to the device. Second try…no second try. It will not let me sign in, I know the password and email because I wrote it down and stored it with the device. I try to reset my password and it never sends the password reset. So now I have an overpriced soups vide with WiFi and Bluetooth connectivity that will not even allow me to login to use it. Lots of the reviews sound the same. Why has Anova not fixed this????

Tried signing back into my account after long layoff. App would not accept my existing login credentials. Ok fine so I selected “forgot password” option. App failed to send reset password to my email of record. Oh well, don’t need the app but thought it would be convenient. The sous vide works perfectly without the Anova app. Do not recommend this app. Their recipe and cooking guide app works fine btw.

I set up my user name and password on the website. This app will not take one or the other or possibly both. 🤷🏼‍♂️ Seems as though there are a whole lot of other folks with the same issue. Fix this please or I’m returning my Anova and buying a Joule.