Screenshots

Description

Meet Anthem, powered by Sydney – a simple, personal way to get information about your health plan.

Make it personal with information and features designed around you.

• Sign in easily and securely with Touch ID/Face ID.
• Have your member ID card with you always.
• Get important information about your benefits and claims.

Find programs that interest you and build an action plan to meet your health goals.

• Search for free and low-cost community resources.
• Explore wellness resources.
• Sync your fitness devices.
•. Connect with other health apps such as Apple Health.

Keep it simple and find help for your healthcare questions.

• Check your symptoms with our symptom checker.
• Find a doctor, hospital, pharmacy or specialist in your plan.
• Ask questions in real time through an interactive chat.
• Call a registered nurse (RN) to talk in private about your health anytime, day or night.

Ready to get started? Add Anthem to your mobile device today.

Anthem, powered by Sydney, is offered through an arrangement with CareMarket Inc. Some capabilities may not be available with all health plans.

What’s New

Version 8.0.2

[+] Allow Indiana members to register using their Medicaid ID

[+] Updated Find a doctor tool

[+] Improvements in the overall stability of the app

Ratings and Reviews

4.7 out of 5
975 Ratings

975 Ratings

Djebbarisara ,

Not working for latest iPhone

I used to have the iPhone 8 Plus and it worked perfectly but when I opened the app on my new iPhone 12, it crashes as soon as I open the app. Maybe the app is not supported on newer phones??

So far that’s my only issue. Other than that it works like a dream.

rammstein23838 ,

Inaccurate and doesn’t work

When I first downloaded this app it worked and I could login. Now I can’t login at all for months. It just keeps saying oops sorry try again later. On top of that whenever I try to use the search to find a provider when I click accepting new patients and then call these individuals that come up they are not accepting new patients. It doesn’t help at all and has made it a very difficult time trying to find someone who is accepting new patients because this app isn’t accurate. I could waste my time randomly calling providers to find that out whom are closer to me... instead I’m wasting it calling a narrower list of people and who knows how they came up with it cuz they aren’t accepting new people like the option that was searched for!

Developer Response ,

Hello! Sorry to hear that you are having issues. Please find the Member Services phone number on the back of your Member ID Card, and give us a call. We can help you figure out what is going on with both Logging in and finding a doctor in your network.

Heavens Grace ,

Seems to be not working properly

Certain features says not available for viewing right now check back later.

Developer Response ,

Hi Heavens Grace, thanks for your feedback and we are sorry some features are not working properly. We are here to help! Please email us at dl-app-support@anthem.com with a detailed summary of the problem you are having and we will investigate. Thanks.

App Privacy

The developer, Anthem, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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