Antivirus One - Virus Cleaner 4+

I was experience a problem where Antivirus One would find a virus, correct it, and the virus would occur again within a couple of days. We tried to remedy this problem with Trend Micro Support sending email instructions and the I the user carrying them out remotely. This was difficult, time consuming, and not very effective at best. I resisted remote trouble shooting initially but after days of trying the email method realized that remote trouble shooting was a better approach. We established a date and time remote trouble shooting would occur. After the experience I have no reservations with using remote troubleshooting through Trend Micro. It was performed in a professional manner. I was able to commute and observe the remote control of my system. I truly believe that this remote trouble shooting effort took only a fraction of the time it would have taken for a user to correct the problem using instructions through email communications. In addition to the correction, Trend Micro was able to extract files and obtain information that possibly will be incorporated in future software releases that will alleviate future problems. I would without hesitation use Trend Micro's remote trouble shooting if ever needed in the future.

Had a glitch on my MBP and knew it was from downloading one of those stupid Adobe Flash updates without really examining it. Led me to buy this Virus software and through a VERY EASY and CLEAN interface, it found all 6 viruses! I checked on my Timne machine backup and it found the virus on that external harddrive too. I couldn't figure out how to delete from Time Machine so I wrote tech support and they gave me easy instructions and they were very quick to respond. I was very surprised at how fast, easy and uncomplicated this process was. My only advice for the software company is to display the entire folder link that is infectedin a display so I didn’t have to take a pic of the extended link with my camera and trace it back to infected files. Also maybe add a time frame to how long it will take to scan the external hard drive which is huge, might have given me better idea of how long it will take. Backuphard drives could take a few hours. Thanks for a great product. Clean, easy and simple.

I only had to scan my laptop once and it got rid of a malware I had gotten from most likely me downloading free breats from a sketchy ad ridden website. I beleive I clicked on one of the ads that said downlaod and it tricked me into thinking it was the 808 drum beats. Anyways I purchased th $1.99 version and it got rid of the malware. The malware I had gotten was the one that redirected my search engine on safari from my frequently used websites to either search baron or search marquis. It was a real nuisance. I beleive it may have gotten rid of a virus that was telling me my laptop was short on memory which is impossible because I got a new macbook pro with 1 Terabyte of memory and I haven't even used a fraction of that. I highly reccomend. You can cancel anytime too and it carged my itunes account so you dont have to pay with your credit card and worry about releasing your information to somewhere you aren't familiar with. Thank god I had money in my Itunes account lol