AnyDesk Remote Desktop Ratings and Reviews

Gets the job done

The following applies to both this app and the computer software that is necessary to have on a respective system.

If you are doing some light work it’s great. But don’t expect to to much besides the normal word, docs, chrome stuff. If you are, for example but applies to other situations, playing a video game, the mouse will not go away to give you 360 movement like fps games. You will be restricted to how far the mouse moves on screen and thus cannot look around in game. This also affects tools like Blender for 3d creation as the strange mouse system affects looking around there too. Parsec seems to be the best free Remote Desktop as it does nearly everything save for it being a little inconsistent. Because of this I like to keep anydesk and parsec running in the background so if parsec stops working, I am not completely unable to use my computer anymore.

Real app - IT WORKS AS INTENDED

It’s a remote control app. Of course you’re giving them access to your device, duh. And for all those people who are leaving 1 star reviews, let me ask you even CHECK the reviews before downloading this supposed “scam” app? No, you didn’t. So don’t leave a 1 star review. You got scammed, and it’s your fault that this “microsoft”/“amazon”/“cash app” indian person who is totally not a scammer just scammed you.

For the app, it works great! :D
It works as intended, without any weird paywalls. Only issue is holding and dragging with the touchpad controls, and it doesn’t support custom cursors as every time you move your mouse, it would invert the mouse hue every second frame. And it’s only 60 fps for the mouse. No big deal, and this isn’t supposed to be a bug report as this is a review, but I’d figured that I’d still leave it here since I’m too lazy to go on their website. Anyway, please rate the app based on IF IT WORKED OR NOT, not “oh no i got scammed 😭😭😭”. Stop it. It’s cringe. Get some help.

People are gullible, not this app creators fault!

I can’t believe the many low scores for this app based purely on people being not very bright, downloading this app on the behest of a scammer trying to access their devices. You do have to use your brain when you’re on the Internet. It is totally unfair to leave these bad reviews, when you’re the idiot who fell for a scam. Maybe you should not click on an email coming from a rich Nigerian prince either who wants to give you all his money because he’s terminally ill. Just a suggestion. I downloaded the app, haven’t had a lot of time playing with it. Just noticing that my iPad is not very responsive when I try to work on my connected Windows machine. But I will research that, before I leave a nasty review. Had to get this off my chest first and will give this app 5 stars just to make up for one of these unfair reviews.

Almost got scammed by a Scammer NOT THE APP

I almost got scammed by a scammer claiming to be calling from eBay. I had some issues regarding the payment on eBay and did a search on google for eBay customer service phone number (this was a big mistake). This search sent me directly to a scammer. I now know the only way to contact eBay is to request a call and they will call you, they don’t provide a customer service phone number. The scammer told me in order to get my payment back from eBay, I have to fill out an application using this app. It was suspicious and I ended the call. So, the app is not a scam, but scammers will use this app to get a complete control of your phone and steal your info. I don’t actually know exactly how this app works but this was my encounter and I just want to share with people to be aware!

Developer Response ,

Hello, we are sorry to hear this happened to you.
Note that even if they told you to use AnyDesk, we have no affiliations with such companies.
Please make sure to check out our Abuse Management page, too:
https://support.anydesk.com/knowledge/abuse-management

GrREAT TO BAD

I think this technology is absolutely wonderful. However, it’s horrible for the older generation who is not so technology savvy. Several times I have been called and they are helping me with some fraudulent purchases. And then they transfer me to someone who is going to help get my money back and they want to download this app on my device so they can help me. I came real close to doing it but something in my gut said no no no no!! it is so sad that these people use wonderful technology for evil evil deeds. imagine what they could do in the world of technology that would be better. What a waste of brain power these people have. it would be wonderful if the companies were able to trace these people that are making a bad name for a good product. It would be nice to prosecute them. I’m

Only good for very brief sessions

I’m trying to perfect a laptop-free workflow by using my iPad and remote desktop apps instead for when I need portable access to a Mac. Unfortunately AnyDesk is not it.

Even though it supports tracking of the native iPad cursor for use with your Mac, you have to perform the bizarre action of double clicking in order to single click. It would almost be forgivable if it worked consistently, but unfortunately it often didn’t register at all and when it did, it acted like a double click. this made accessing menus and ticking checkboxes an absolute act of torture. A simple task that would have taken about 30 minutes if I had been able to click like normal instead took 2 hours, with most of that time trying to click on a checkbox/menu without also clicking out of it.

If you just need to scroll and click occasionally, this is the app for you. If you have any heavy-duty productivity apps you’ll need to use, do not download this app.

Whew! Long story! A RAT

So — I remember I was being fully lazy and wanted to use my phone as a mouse for my PC. I already have a functioning Remote Desktop setup, but I got a bit greedy. Anyway, not long after downloading this app, I noticed my laptop would randomly just be shut off. It’s certainly gone to sleep before with the lid closed, but not been completely off. This happened two times. I believe that was the test of connection. Week or so later, I woke up one night with my laptop on the side of me, and I got up JUST in time to catch my mouse moving around my screen. I watched as they navigated slowly around my PC. It felt like a dream, but I stood by furiously watching. They for whatever reason searched Google voice and were in my Google voice account. They then headed towards trying to log into my crypto account (which, they would have been disappointed at the time, lol) I powered down my modem and wiped my drive after, but man…just leave this a app alone.

Great app but i have a question.

Hello,

Im sure the app works fine but (by my own fault only) I for a couple of seconds gave access to a Ticketmaster scammer. I’m sure the app works great and for IT purposes its very useful but I just wanted to ask the question if once I uninstall the app all people who I gave access to still have access to my phone. It was only active for like 4 seconds and quickly i got off the phone and uninstalled it and changed my passwords. I just want to know if theres something else I need to do or if I am safe now. From what I have read online once you uninstall the app your good and no access should be granted. Again great app i just wanted a confirmation on this

*************SCAM*************SCAM**************

Do not download or use. I had fraudulent charges on my cash app. I called a phone number and they answered weird and I asked if it was cash app and he was like yeah what can I help you with. They would put me on hold and act like they were transferring me to different departments. They asked me what kind of phone I was using the app on and if my cash app was attached to my back account. Then they asked me what my balance on my cash app was. I was thinking something was not right here. So then they told me to download this app so I could file a claim. I was about to go off because I should not have to download a app to dispute charges. Anyways when I went to this app I saw a review that said do not download and scam. When I read what the app was I hung up. They blew my phone up I had to block them. They were trying to get access to my phone. This is crazy they allow these types of app this crap needs to be take off the App Store. Stay away!!!! No

Developer Response ,

Hello, we are sorry to hear this happened to you. You may have been scammed by an illegally operating company. Note that even if they told you to use our software we have no affiliations with these companies. Please check out our Abuse Management page, too: https://support.anydesk.com/knowledge/abuse-management

DON’T USE!!!!!!!

While using my desktop computer something popped up saying that my computer was infected and I should call the customer service number on the screen. I did and the lady had me to download this app, saying that she had to look into my phone which was connected to my network. I did but gotten suspicious when she wanted me to login and check my bank accounts to see if the hackers had gotten into to my account. The “pop-up” had only occurred on my desktop…so I’m thinking what does the hack on my computer have to do with my phone. I acted like I was checking my account and she told me that while remotely in my phone that she couldn’t see what was going on but had known that I didn’t check my bank account but checked my network account. That’s when I knew something was not right, basically this was a scam!!!!! I contacted Microsoft and they said they had no knowledge of a call to them about my computer!!!!!!