AOL Mail, News, Weather

Name: AOL Mail, News, Weather
Rating: 4.6 (654509 reviews)
Author: AOL Media LLC

Fast, secure & organized email

Free · In‑App Purchases

655K Ratings
Ages

16+
Years
Category

Productivity
Developer

AOL Media LLC
Language

EN
+ 28 More
Size

277.3
MB

From the latest headlines to fast-loading email, the AOL app brings it all together on your mobile device. Stay on top of today’s top stories on a variety of topics from politics and finance to celebrity news. Turn on alerts for breaking news, important emails, and weather updates to help you stay informed and connected. Plus, check your AOL Mail, send messages, and access all of your AOL and phone contacts directly from the app. Email • Manage your AOL Mail from anywhere • Access all of your AOL and phone contacts in a single location • Quickly swipe to delete, move, mark, or flag emails • Customize the left and right swipe gestures to assign specific actions you use the most • Tap once to empty all trash and spam • Enable Touch ID or Face ID for added security News • Get the latest news around the world and across the us on politics, sports, entertainment, finance, lifestyle, and more • Pulled from reliable sites including TechCrunch, HuffPost, Engadget, AOL Finance, and AOL Sports • Never miss a story with breaking news push notifications • Share articles and videos via Facebook, Twitter, and email Weather • Check the weather in your location with a single tap • Get hourly and daily forecasts • Enable customized notifications Do you have feedback on the app? Click here to let us know: https://aol.uservoice.com/forums/912865 We’d love to hear from you! Please note: This app features Nielsen's proprietary measurement software which will allow you to contribute to market research, like Nielsen's TV Ratings. Please see www.nielsen.com/digitalprivacy for more information. You may also visit Settings in the app to opt out of Nielsen measurement.

Ratings & Reviews

4.6

out of 5

655K Ratings

Emails don’t send out
05/03/2019

KellySwiftie
Hi! I’ve been an AOL mail user for quite a long time, over 10 years! and I really love AOL. But when I try to write messages out and send them when using the app, my messages don’t send out and I receive a pop up message saying “Oops, this is embarrassing, something went wrong.” Then I’d have to send the whole message again or I have to type it up again which is annoying. I keep in touch with friends through my email and want to be sure my messages are sent but 90% of the time on my app it pops up that message. It works fine if I go on the website into my account on the computer but for some reason the app won’t cooperate all the time when using the app. I figured I’d mention this to you because I feel it should be fixed so everyone has the chance to send emails through their phones without any problems. I’m not quite sure if anyone else has this issue but I know I’ve been having it since I’ve downloaded the app years ago.

Developer Response
Hi Kelly, thanks so much for the review! In order to resolve this issue, please try the troubleshooting solutions below: 1. Restart your mobile device 2. Uninstall and reinstall the app with the latest version 3. Lastly, switch the internet connection from WiFi to mobile data or vice-versa. Thank you!
Emails don’t send out
05/03/2019

KellySwiftie

Hi! I’ve been an AOL mail user for quite a long time, over 10 years! and I really love AOL. But when I try to write messages out and send them when using the app, my messages don’t send out and I receive a pop up message saying “Oops, this is embarrassing, something went wrong.” Then I’d have to send the whole message again or I have to type it up again which is annoying. I keep in touch with friends through my email and want to be sure my messages are sent but 90% of the time on my app it pops up that message. It works fine if I go on the website into my account on the computer but for some reason the app won’t cooperate all the time when using the app. I figured I’d mention this to you because I feel it should be fixed so everyone has the chance to send emails through their phones without any problems. I’m not quite sure if anyone else has this issue but I know I’ve been having it since I’ve downloaded the app years ago.
Developer Response 05/04/2019
Hi Kelly, thanks so much for the review! In order to resolve this issue, please try the troubleshooting solutions below: 1. Restart your mobile device 2. Uninstall and reinstall the app with the latest version 3. Lastly, switch the internet connection from WiFi to mobile data or vice-versa. Thank you!
Cuts off first letter of address and won’t send
10/22/2020

IrishBuffalo
I read that this problem has been commented on a year ago and it’s still a problem. I have the newest edition of this app. AOL was working well with no problem when used in my mail app on my Apple products, but now I’ve been advised you won’t support my doing this anymore. I’m very disappointed and will begin the process of changing over to another mail service at great inconvenience after many years using AOL.I received a response from your team which seems to be your standard response to many of your dissatisfied customers. I did as directed and the first letter still gets cut off an email address resulting in it not being sent. As I read other criticisms, this isn’t a new issue. Why can’t you fix the problem? I’m surprised your advertisers are continuing to use your company. They must not be reading the reviews. Too bad you no longer allow us to use the Apple all-inclusive email program. AOL worked well in there. I’ve been notifying those on my address list to use my gmail address instead of this one.Read the complaints and fix the problems! Deleting, rebooting and reinstalling doesn’t work. And to suggest going off WiFi and on to a data plan is asinine. The problem is not with your consumers, it’s with your faulty product. Hire someone who knows how to fix it.

Developer Response
Hi Irish, I wanted to follow-up with you and apologize for any miscommunication. Our engineers would like to learn more about your inability to send emails within the AOL app and if possible more details on your experience with the email address being cut off. We are unable to replicate this experience, can you please share with us what device you are on and its operating system? Can you let me know if by any chance the email you are trying to send is saved in your "Draft" folder and if the email address is being cut off there as well?Lastly, we want you to know that you can continue using your AOL account in the Apple mail client, however, you need to follow these steps to ensure your account remains secure: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Cuts off first letter of address and won’t send
10/22/2020

IrishBuffalo

I read that this problem has been commented on a year ago and it’s still a problem. I have the newest edition of this app. AOL was working well with no problem when used in my mail app on my Apple products, but now I’ve been advised you won’t support my doing this anymore. I’m very disappointed and will begin the process of changing over to another mail service at great inconvenience after many years using AOL.I received a response from your team which seems to be your standard response to many of your dissatisfied customers. I did as directed and the first letter still gets cut off an email address resulting in it not being sent. As I read other criticisms, this isn’t a new issue. Why can’t you fix the problem? I’m surprised your advertisers are continuing to use your company. They must not be reading the reviews. Too bad you no longer allow us to use the Apple all-inclusive email program. AOL worked well in there. I’ve been notifying those on my address list to use my gmail address instead of this one.Read the complaints and fix the problems! Deleting, rebooting and reinstalling doesn’t work. And to suggest going off WiFi and on to a data plan is asinine. The problem is not with your consumers, it’s with your faulty product. Hire someone who knows how to fix it.
Developer Response 10/27/2020
Hi Irish, I wanted to follow-up with you and apologize for any miscommunication. Our engineers would like to learn more about your inability to send emails within the AOL app and if possible more details on your experience with the email address being cut off. We are unable to replicate this experience, can you please share with us what device you are on and its operating system? Can you let me know if by any chance the email you are trying to send is saved in your "Draft" folder and if the email address is being cut off there as well?Lastly, we want you to know that you can continue using your AOL account in the Apple mail client, however, you need to follow these steps to ensure your account remains secure: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Meh.
12/03/2020

K2ZAM
I’ve had an AOL account since the early-mid 90’s. Having the hoops to jump through (losing all my data in the process) just to keep it linked to my other mail accounts was ridiculous. Having mail all in one place makes efficient sense but that just isn’t to be with my AOL account anymore. I would drop it except I feel a bit caught by the short hairs (so to speak) being that I’ve had this address for probably over 25years and want to keep it the same. I’ve downloaded the app and retrieve my mail that way now. I HATE how the the first thing I get when opening my mail is an advertisement at the top of my mail list. There are a few other features I find [mildly] annoying but can overlook it. The platform is VERY similar to Google Mail and simple enough to use. I think the bottom line is I just didn’t appreciate being pretty much forced to change up what was working fine for me.UPDATEI pretty much hate it. It lacks many of the features I liked in my old mailbox. I can’t stand how ants me to use their web search to access links from my email and how it asks for my log in information anytime I do se the link from my email. I dislike this new aol more and more each time I use it.
Meh.
12/03/2020

K2ZAM

I’ve had an AOL account since the early-mid 90’s. Having the hoops to jump through (losing all my data in the process) just to keep it linked to my other mail accounts was ridiculous. Having mail all in one place makes efficient sense but that just isn’t to be with my AOL account anymore. I would drop it except I feel a bit caught by the short hairs (so to speak) being that I’ve had this address for probably over 25years and want to keep it the same. I’ve downloaded the app and retrieve my mail that way now. I HATE how the the first thing I get when opening my mail is an advertisement at the top of my mail list. There are a few other features I find [mildly] annoying but can overlook it. The platform is VERY similar to Google Mail and simple enough to use. I think the bottom line is I just didn’t appreciate being pretty much forced to change up what was working fine for me.UPDATEI pretty much hate it. It lacks many of the features I liked in my old mailbox. I can’t stand how ants me to use their web search to access links from my email and how it asks for my log in information anytime I do se the link from my email. I dislike this new aol more and more each time I use it.
Terrible Updates, forced news landing page
12/27/2023

PhilliesPhan1986
I’ve researched around the web and haven’t found the solution to this. But long story short, AOL decided to force app users’ default landing page to be AOL’s curated news articles which are almost always clickbait news, negative news stories, deaths, overdoses, mass shootings, etc. Rather than allow the user to select their default screen (which would understandingly be our email—the only reason I use the app), they force users to immediately log in to their news landing page each and every time. The monetary incentive for them to do this is obvious, forcing increased clicks and engagement to news aggregators that they likely charge for. But it’s to the detriment of the end user and, because of this, I’ve deleted the app entirely. I won’t consider re-downloading this until this issue is rectified. Shame on you, AOL. **You’ll notice a multitude of reviews citing this same issue. AOL engineers will reply with the same lazy, meaningless response (copied below), demonstrating their lack of incentive and motivation to actually change anything** COPY & PASTE AOL RESPONSE TO COMPLAINTS ABOUT NEWS LANDING PAGE: “We're always working hard to improve the app! Thank you for your download and review. -RM”
Terrible Updates, forced news landing page
12/27/2023

PhilliesPhan1986

I’ve researched around the web and haven’t found the solution to this. But long story short, AOL decided to force app users’ default landing page to be AOL’s curated news articles which are almost always clickbait news, negative news stories, deaths, overdoses, mass shootings, etc. Rather than allow the user to select their default screen (which would understandingly be our email—the only reason I use the app), they force users to immediately log in to their news landing page each and every time. The monetary incentive for them to do this is obvious, forcing increased clicks and engagement to news aggregators that they likely charge for. But it’s to the detriment of the end user and, because of this, I’ve deleted the app entirely. I won’t consider re-downloading this until this issue is rectified. Shame on you, AOL. **You’ll notice a multitude of reviews citing this same issue. AOL engineers will reply with the same lazy, meaningless response (copied below), demonstrating their lack of incentive and motivation to actually change anything** COPY & PASTE AOL RESPONSE TO COMPLAINTS ABOUT NEWS LANDING PAGE: “We're always working hard to improve the app! Thank you for your download and review. -RM”

Thank you for using the AOL app. We regularly update our app to fix bugs and improve performance. If you have any feedback, please feel free to reach out to us at http://aol.uservoice.com/

Version 7.75.1

Oct 27

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The following data may be used to track you across apps and websites owned by other companies:
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AOL Mail, News, Weather

Fast, secure & organized email

Ratings & Reviews

What’s New

Version 7.75.1

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Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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