Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end-users, create detailed software and hardware reports, and automate routine management tasks — all from your own Mac.
-Easily copy and install software on remote Mac systems.
-Encrypt network data when copying packages and files.
-Configure a Task Server to assist with package installations on offline computers.
-Observe and control your Mac computers.
-Transfer files between Mac computers using Drag and Drop.
-Copy and paste information between any two computers.
-Prevent end-users from viewing the screen while you control their systems with Curtain Mode.
-Control Virtual Network Computing (VNC)–enabled computers including Windows, Linux and UNIX systems.
-Perform over a dozen commands securely on remote Mac systems.
-Remotely lock screens, sleep, wake, restart and shutdown of Mac systems.
-Execute UNIX shell scripts or commands on your client systems.
Asset Management and Reporting
-Perform lightning-fast searches with Remote Spotlight search.
-Gather reports on more than 200 Mac hardware attributes.
-See reports on user logins and application use.
-Use a Task Server to assemble inventory reports, even from mobile systems not connected to the network.
-Automate routine management tasks using Automator in macOS.
-Get started immediately with over 40 actions.
-Chain actions together to create powerful system administration workflows.
-Combine actions with other application actions to create end-to-end solutions.
-Save workflows as plug-ins to provide simple, customised interfaces to Apple Remote Desktop features.
• Bug fixes and performance improvements.
• Support for macOS 13.
• Improved Screen Sharing authentication to provide better protection in enterprise environments.
Ratings and Reviews
Hidden settings with Upgrade issue
I’ve been using Remote desktop for years (maybe over 10) It has had some isssues over the years. Currently people seem to have the same issue as me, the app forced an update on my computer but older comptuers can’t update. You can go to prefrences and click on ‘Allow Communication with older clients (less Secure)’ THis will fix the issue. Then you can update the clients remotely if needed.
Forcing secure connections is what Apple and other companies need to do today. I am able to manage 60 computers remotley from diffrent locations, even thousands of miles away. Install, update, reboot and change configurations.
I think it’s great, however, clients do disapper at times and need to be put back in. Reports hang at times but after a reboot work again. There are some bugs with the software. Over the years it seems that it has gotten more buggy. In all I use it everyday and when I do have a probelm I am able to fix it rather quickly by googling the issue.
I work in IT for a school district that has a lot of Macs and ATVs in the classrooms. I use ARD to collect Mac information and it is helpful. However, it would be more helpful to IT guys in the Education sector to improve the product and include support for ATVs.
Back in the day, ARD was this wonderful product to help IT staff- where schools invested a lot of money in Apple products- to manage a variety of Macs and make it easy on us. Now, ARD is an after thought. Applle encourged schools to buy Macs and other products as schools were doing it. However, you need to provide the tools to help manage them.
ARD is not dead but it needs improvements as Macs and related products are STILL in schools.
I’m a professor. I’ve got a couple dozen iMacs to manage, with attendant students. ARD was critical in deploying software, shutting down, locking screens for lectures and tests, distributing files, on-screen help and discreet messagesfor individual students, student presentations and demo’s. I’ve used it for years, forgiving it’s little erratic stumbles and false problems, but the last upgrade (admin app) and update (client side) have ended all that. The dread “Failed to Authenticate” issue is sometimes a false problem you can ignore, but now almost always a critical fail. After getting blown around in the storm of on-line questions and solutions from all the other disappointed users, I’ve given up. I have cobbled together AirDrop, Bluetooth, thumb drive, and cloud work-arounds for some functionalities, but basically ARD has seriously degraded my ability to teach and manage the college studio courses. I depended on it all day every day, so I’m very sorry Apple hasn’t come up with a solution. Such a pity for a company which successfully made education its core market.
The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Apple Inc.
- 13.6 MB
- Requires macOS 11.0 or later.
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- Age Rating
- © 1994-2022 Apple, Inc.
Up to six family members can use this app with Family Sharing enabled.