With remote controls and more, BMW Connected puts your BMW in your pocket. Optimized for 2014 and newer vehicles, the app lets you:
• STAY IN CONTROL: Lock or unlock your BMW and activate the climate control, anytime and anywhere
• PLAN AHEAD: Send destinations from the app to your in-car navigation system with one tap
• FIND YOUR CAR: Never forget where you parked your BMW
• BE RELAXED & ON TIME: Schedule trips, get alerted when to leave based on traffic, and find parking nearby
• BE EFFICIENT: For BMW i owners, track your driving efficiency and manage battery charging
• DO MORE: Access Roadside Assistance, schedule service appointments, and connect via Amazon Alexa or Google Assistant (in select markets)
BMW Connected is optimized for 2014 and newer vehicles. While the app’s features will function as expected on many 2013 and earlier vehicles, some vehicles may be incompatible with certain services.
Usage of the app is based on the general contractual and usage conditions for BMW ConnectedDrive. For further information on the wide range of services offered by BMW ConnectedDrive and BMW Connected, please also consult our webpages at www.bmw.com/connecteddrive and www.bmw.com/getconnected. Please refer to www.bmw.com/bluetooth regarding the compatibility of your smartphone with BMW cars.
A mobile Internet connection is required. This can incur costs (for example due to roaming) in accordance with the contract concluded between the customer and the network operator.
Please observe national requirements and conditions specific to the country you are in. For the aforementioned reasons, BMW is unable to warranty unrestricted compatibility and functionality of your mobile device in combination with the vehicle interface. The application is displayed in the car in the language configured for the vehicle.
Continued use of GPS running in the background can decrease battery life. If you experience significant battery drain while using BMW Connected, select the lower battery usage option in the Settings menu.
This version includes minor bug fixes.
Ratings and Reviews
We just purchased an i3 an we’re excited to have this app/feature as we use a very similar service often in our other (non-BMW) vehicle. Car was purchased on 4/27 and I used the destination feature on 4/29 and was able to lock the doors. It has literally failed EVERY SINGLE command that it has been requested since that day.
At first I chalked it up to user error and didn’t think much of the problem. At least I was able to see the somewhat updated mileage/battery with the car; something that is SUPER important with an electrical vehicle, so it wasn’t a big deal. Then my mother-in-law got stuck trying to charge the car, with the “Low Cost” charging feature enabled that kept the car from immediately charging. I thought, cool, no biggie, I can swap that from the app! WRONG! It’s a feature I the app, but that doesn’t work either. This caused me to drive 25 miles to my mother-in-law to swap the settings in the car, in part because the helpfulness (or lack of) of this app failing. Now all of a sudden without changing anything, it no longer shows the car in the app and request that “Add Vehicle” in order to get the best experience. However, just like every other upset soul on here, it gives an error when I try to RE-Add my vehicle to the app. So, now after all of that, I can’t use the app for ANYTHING at all. C’mon.
App just fails to work
It’s 110 degrees in Phoenix right now, but the “climatize now” feature on the app stopped working on my BMW i3. I’ve updated the car’s firmware, software, and the app, and the function just fails to work every time. I spent 40 minutes on the phone with customer service, and all they could tell me is that it could be a discontinued feature or it could be an “outage.” But they couldn’t even confirm either of those possibilities. They transferred me to “tech support” but it ended up being the same customer service team who couldn’t answer anything the first time.
The ability to remotely turn on the AC when it’s hot out is (was) the only really useful reason to use the mobile app. I’m really disappointed in BMW’s lack of commitment to maintaining high quality smart phone connectivity. It is an important part of the ownership experience, and I’m jealous when my Tesla-owning Friend’s can turn on their AC from their phones, see the car’s cabin temperature, and let us know when the car is cool enough to get in. BMW should have this too, and they say they do. It just doesn’t work at all.
Unable to use after just one month
The first month of having this app and my new BMW i3 was good. The app allowed me to check on the status of the charge and how long it would take to fully charge. I could remotely lock the doors in case I forgot with the keyless fob. But for the past 4 months the app has been completely useless. I have tried everything from deleting and reinstalling to restarting the phone numerous times and the app crashes every single time. I’ve never seen anything like this. And no updates have been available to fix this problem. With such quality technology in the cars one would think the app that allows things like navigation to sync with the car would at least work! I have been unable to use navigation in months since it is completely dependent on the app.
Word to the wise: do NOT forego Apple Car Play because BMW tells you that you can simply use an app to bypass all the shortcomings of the outdated tech in their older model cars. It is not so.
- BMW NORTH AMERICA, LLC
- 260.4 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad Air Wi-Fi + Cellular, iPad mini 2 Wi-Fi + Cellular, iPad Air 2 Wi-Fi + Cellular, iPad mini 3 Wi-Fi + Cellular, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation) Wi-Fi + Cellular, and iPad Air (3rd generation) Wi-Fi + Cellular.
English, Bulgarian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian Bokmål, Polish, Portuguese, Romanian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 BMW of North America, LLC
With Family Sharing set up, up to six family members can use this app.