CuboAi Smart Baby Monitor 4+

Works half the time

The app works half the time you call upon it, plain and simple. If it’s working, then you have yourself a working baby monitor with pretty clear pictures. No complaints when the app is working. That’s where the 2 stars come from.

However, the app freezes about 50% of the time. That is crazy and simply unacceptable for a device that you need to help ensure your child’s safety. Imagine checking your baby monitor 10 times and only being able to view live video half of those times. That’s just unacceptable. The basic function of a baby monitor is to monitor and the app fails to do that basic function 50% of the time. There’s really no need to worry about anything else like image clarity or other features if this basic function of live video freezes half the time.

If Cubo can solve the issue with the app freezing 50% of the time, then I would give this app/camera a much higher review. But that’s the major issue, and one that is unacceptable regardless of its other features. Please fix the freezing issues!

Developer Response ,

Hello there, we're truly sorry for the issue you are having with the app. We'd like to look more into this and resolve the matter as soon as possible. This is not something we would want our users to experience. Please reach out to our support team via the in-app chat. And we'll be more than happy to assist you! Thank you!

Great camera. In my top 5 baby product purchases

I love this camera/monitor. Very, very clear images day or night. Options to scroll back playback or zoom in. Also options to change settings / alerts. For example my baby is in the snoo at the moment so I have certain features turned off on the camera (for now, until he is in his crib). I like that I can control settings / features and decide what I want to be notified about.
Taking about features, Lol, I used the speaker to actually shhhh my baby to sleep today after I could see he was fussing. I’m surprised but it worked and he went to sleep. So I like that I can talk to him. I like the playback options and how you can go back into the past 24 hours and record and save 2min portions. I also like the temperature and humidity readings. When baby is in his crib will add option to use roll and face covered alerts.
It does occasionally display a message saying connection is unstable. I usually close the app and reopen when this occurs. I haven’t noticed it completely freezing. Just a slight lag. My Husband and I have the app on our phones and on our spare/old phone. And it’s been great as we can use that solely as the baby monitor.
Out of all the camera/monitors I looked at getting I’m glad we landed on this one.

Disappointed

I joined the CuboAi family when they were fairly new. What I loved about the company was that they were great quality for an affordable price. I felt they were a family owned company who cared about making sure families felt secure in purchasing their product without breaking the bank.

Second child, additional camera I noticed they started charging for features. Fallen to the same money hungry scheme the rest of these companies fall to. They marketed this great product when they were small and unknowned, now that they’ve experienced some success let’s start charging our customers for every single feature. “You must subscribe to this premium package to get this feature.” The greed!

Developer Response ,

Hi there, we'd like to look more into the features that you are having issues with. We'd appreciate the chance to resolve the issues for you. Please get in touch with our support team via the in-app chat. We'll do our best to look into this and sort this out for you as soon as we can. Thank you and we hope to hear from you!