Description

The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store.

Note that the Apple Store app and certain features are available only in select countries.

How your data is used
To confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.

What’s New

Version 5.6

- Various improvements and performance enhancements.

Ratings and Reviews

3.6 out of 5
28.3K Ratings

28.3K Ratings

ScottN ,

I love it, but please allow a way to add gift cards from Wallet.

I love this app, buying items by scanning with my phone and not having to wait in line is incredible. The only bad thing about this app is there’s no way of linking a gift card in your wallet with the app (even two Apple employees at the store confirmed it).

In wallet, a gift card has an Apple Store icon but clicking it does nothing but open the Apple Store app. It doesn't apply the gift card to the purchase.

unhappy-customer123 ,

High value orders

This app does *NOT* allow you to have your item shipped to the store. For example the new 16inch mac book pro - can only ship to your home, with this app you can only ship to your home, you cannot choose “Pick up at store”.

Fundamentally, any time an order crosses a certain MONEY threshold it becomes a HIGH VALUE purchase. This app should automatically offer and state: “This is a high value order, to ensure that porch pirates do not take your order would you like to pick the order up at your local Apple store?”

There are MANY places for example apartment complexes that sign for your shipment - but *WILL*NOT* accept responsibility if it is lost. If you don’t believe me - go ask any large apartment complex near your own offices.

By diverting the order to an official store you do 2 things: (1) the safety of the order is ensured, and (2) You Apple, have an additional opportunity to sell your customer more stuff.

If there are no Apple stores locally, choose an existing local retailer that sells your product and offer to ship the product to that store, effectively converting the sale from an “apple-direct” into “local store” sale - you gain in two ways: (A) The big box retailer makes their normal profit, (B) they assume the porch pirate risk, and (C) the customer gets good face to face service, (D) your customers have a better overall experience.

But currently, its stupid - and your customers have to assume the risk for porch pirates.

JantzenCrews ,

Do not purchase through app for store pickup

I purchased AirPods at 7pm for store pickup (said it would be ready by 8pm). I showed up at store at 7:30pm. The store rep said they couldn’t help me and that I would have to wait for processing. 8pm came and the store was still empty so I asked another rep to check and he said that I would have to wait as I continue to see them bring AirPods out for in store customers. 8:15pm came and I called Apple Support, which called the store to ask what was taking so long....the store rep reassured Apple Support that it wouldn’t be much longer. 9pm and the store is closing....frustrating and I asked to speak to a manager. The product came out shortly after I ask to speak to the manager.....only 1 hour over due!

Information

Seller
Apple Inc.
Size
79.3 MB
Category
Shopping
Compatibility

Requires iOS 12.0 and watchOS 4.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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