Apple Store 4+

The process for buying a phone is easy. You pay full price for the phone, and they give you a trade offer based on your description of your current phone. Apple makes is easy to return your phone back for a trade in. The problem comes when you receive the email AFTER they have your old phone. They automatically reduce your trade value to a lessor amount. When you decline, they ship your old phone back, but it may arrive in a damaged condition. Now I have my old phone back in a condition that is not worth reselling. Save yourself the time and trouble and just throw your old phone in the trash (after you deletes it contents of course).

I thought this was amazing until… the day I bought a MacBook Pro and it said it would take like 3 days so I waited 3 days and it was not there I called customer service and they said they were going to get me a new one and then I got a call from them and they said they can’t they have to find my old package and they never did so I bought another one and it happened all over again so I just went to the store and they said they were going to get me a refund and they did and I got 2 and I gave it to a customer who said the same thing happened but only once and that was the end of that and me and her did not get our money back but whatever at least it was over and that was all I care about

So, yea I don’t like appple because I have 2 daughters and only one of my daughter phone upgrades automatically but my other daughter’s phones doesn’t.I got confused so I called apple but when I call them no one answers so I try again but no one answers so now I just upgrade my daughters phone since it can upgrade on it’s on. Apple please fix this issue. Also, the Apple Store now using password which is annoying because my daughters love roblox but they come to me saying,” Dad can you put in the password”. This had got me confused because when did you have to start using a password to update a app but when I put the password in it keeps saying it’s wrong. Apple please fix these issues it’s kinda getting annoying.