Apple Support 4+

I have used Apple support so many times mostly just for iPhone. I can’t say how grateful I am for the patients and the amount of time that it takes for me to understand and get the problem solved that they have given me incredible incredible patience as I said before because I am technologically impaired I’m almost 80 years old and I still can’t figure some of this stuff out. If it wasn’t for technicians that have been patient with me, I probably only be able to text and make phone calls on my phone. I love my Apple devices and again I am most grateful for the patience and help.. thanks again to all who have had the patience to help me the patience it takes for me to get through my problems for me to be able to use my devices be able to use my devices😅

Ever since iOS 17 or 18, it’s become a nightmare to clear Safari history and even worse when I need to turn “Block All Cookies” on or off. The update is insanely horribly designed. Please count how many steps it takes to go into Settings, then into Apps, then into Safari, then to block all cookies or clear history. Apple programmers cannot tell me that they don’t know it’s important for users to clear our Safari history multiple times a day especially prior to entering sensitive apps!! And we need to block cookies until a shopping website requires us to turn the setting off in for the shopping cart to work. But after we order that pizza, we need to turn the setting on to block cookies again. These Safari settings should be right on the top layer within reach. We should be able to access these Safari settings in Control Center or as a standalone widget with as few steps as possible. But noooo, Apple did it the opposite way, and made it even harder to access than before (which had already been no picnic for years). Now it’s just absurd and annoying. Please fix this!!!! Thank you!

They edited my support post because I mentioned one of their competitors. I have still had 0 help with any of my problems. They have time to edit out and moderate their forum to make sure no one says they will switch but they don’t have the time to fix the issues of the newest updates. My will post my problem below.

iTunes was working perfectly fine. I could transfer my mp3s from my windows pc to my iPhone. They recently killed off iTunes on windows. There are now 2 new horrible apps (Apple Music pc and Apple devices). I have to drag my mp3 files to Apple Music pc app and then open the Apple devices app to then sync the library. This doesn’t work cause any info and meta data on the mp3 is gone and doesn’t show up. They wiped my entire music library, took away access to songs I have paid for, and are preventing me from adding album covers to songs and albums. It’s crazy I am more likely to get screwed over by Apple than I am from staying on an outdated iOS version and getting hacked.