Wherever you are in the world, APRIL International Care Easy Claim app allows you to easily send your claim for reimbursement of healthcare expenses.
To use this app, all you need is your Customer Zone login information and your invoices.
And to make things even simpler, you will then be able to use the fingerprint authentication feature.
With Easy Claim, your reimbursements are only one click away!
# Sign in and access the Easy Claim service to:
• send a claim for reimbursement of healthcare expenses, up to €1,000 per invoice,
• check your latest reimbursements,
• access your claims history,
• See and download your insurance card,
• Find the nearest health professional,
• Access to your APRIL contacts.
# Send a claim for reimbursement by:
• selecting the beneficiary and entering the date of treatment,
• writing the anti-fraud code on your original documents,
• attaching pictures of your invoices and medical prescriptions,
• submitting your claim with a simple click!
# Stay informed!
Once your claim has been processed, you will receive a notification. You will be able to view the details of your latest reimbursements in the « Reimbursed » section. You can also view your pending claims in the « Claims » section.
# Need help?
Take a look at the Easy Claim user guide in the « Help » or « General terms and conditions » sections.
# And also…
Use the « Manage my account » section to change the app’s language. Easy Claim is available in English, French, Spanish, German and Dutch.
# Try the Easy Claim app!
You don’t have your Customer Zone username yet or you simply would like to see what the app is like? Use Easy Claim with the Login: “demo” and Password : “demo”: this will allow you to take a closer look at the app’s features.
Thanks for using Easy Claim! With this new version, it’s easier to create your account from the app.
Also, some issues have been fixed (including on telehealth service).
Next update in december.
APRIL International team
Ratings and ReviewsSee All
Still the best insurance app even with occasional login issues. Painless claim submission even out of the country. 6 stars!
Developer Response ,
Thanks for your kind feedback! Do feel free to get in touch with an advisor if you still experience login issues.
Good App - although several bugs still existing
The application is good but has worked much better on the early start. Once new claim created is automatically shifted to "My Claims History", once is treated and payed should go to "My Latest Reimbursement " folder. On the begging this was working fine, but now all folders are doubled and also "My Claims History" folder is always full with many old claims.
To be improoved.
Fraudulent & Incompetent
Buyer beware! Any claim submitted through the app will be systematically denied for false reasons. For instance, an invoice for a psychiatrist visit covered by your policy will be considered a “technical procedure” and therefore denied. Claims for common prescription medication will be denied because “the medication is not covered”, even if your policy does in fact cover it. Think you can just call Customer Service to get that resolved? Think again! They do not accept calls about claims, and do not reply to emails.
Avoid at all cost!!!!
Developer Response ,
We are sorry to hear about your negative experiences.
Submitting your claims via our app allows faster claim processing, however it has no impact on the way your claim is treated. Moreover, all medication that have been prescribed by an attending physician are fully covered (if included in your plan) and psychiatrist fees are covered under certain policies only. If you have claimed for something that is not covered by your plan, your claim will not be accepted. If you wish to receive more explanation about your submitted claims, please contact our teams at firstname.lastname@example.org.
- APRIL International Care
- 37.5 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Spanish
- Age Rating
- © APRIL International Expat 2015
With Family Sharing set up, up to six family members can use this app.