We will discontinue supporting this app experience on September 30, 2019.
To continue receiving alerts, support, and more, please download the new Arlo app today. Search “Arlo” in the App Store and look for the app icon that’s navy and green. Once you download and sign in to the new Arlo app, please delete the Arlo Legacy app.
Download the new Arlo app to continue accessing your Arlo account, recordings, and settings. This app (Arlo Legacy) will only allow access to your account until September 30, 2019.
Your account and camera settings, and recordings, will automatically transfer over when you sign in to the new Arlo app. ("Call a Friend" for Arlo Smart subscribers, and mobile devices enabled for Geofencing, will both need to be set up again).
Once you download and sign in to the new Arlo app, please delete the Arlo Legacy app.
Ratings and Reviews
Convenient 70% of the time. We have bought two 4 packs with all of the chargers and extra batteries for properties that are 7 hours apart. We have been able to produce evidence in cases we have needed to pursue, which have resulted in our favors, compliments to these devices. Only reason I wouldn’t give 5 stars, is that the cameras seem to lag at times, customer service isn’t incredibly helpful, the delay on the motion sensors is frustrating, the ability to talk thru the cameras to guests or trespassers isn’t practical, as it either freezes up, lagging for minutes at a time most times, often making you have to close the app, and reopen, then wait, and if time is of the essence in a bad situation you are watching from another state, it’s totally not helpful. Not to mention also, that one account only supports “up to” 5 cameras, and considering their “best deals” are the 4 packs, and we need 8 cameras on one property, it’s not ideal. Their subscription is anything up to 5 cameras is free, over that, you have to pay for each individual camera, OR the subscription of 10 or 20 cameras. Given the fact we are at buying another 4 pack, making it 12 cameras total, it’s a bit manipulative to get you to buy their subscription. We have recommended this system when we just had the 4 cameras, stating how great it was, not knowing what buying more would present, our neighbors and friends have all bought them, and now this.
Best purchase ever
Wanted to begin sleep training and having 11mo baby in his own room. He has a Montessori style room w twin bed on the floor and a gate in the doorway. This app let me see exactly what he was doing while I did the Ferber method sleep training. This camera reports air quality, temp, humidity. I can set to that my phone, no matter if locked or using any app, is like a monitor and allows me to hear everything in his room countinuously on the speaker. When I sleep I leave the app open on the phone and at any moment in the night I can peek over and see exactly where and how he is sleeping, or if he has gotten out of bed and is sitting by the gate or playing in his play area. I can see and hear everything from absolutely anywhere. And I set up my mother as a user for when she babysits. Best purchase ever. During sleep training it has been invaluable because even though he is crying (which only lasted a couple Kin in first few nights), I can actually watch him and I know that he is okay. Alerts are awesome, alert for crying. Noise, and motion. Can adjust noise level to set off alert as well as amount of motion to set off. Comes in handy for when I don’t want an alert to come in when he turns over sleeping. It alerts if he crawls around his bed or out of his bed due to higher level of movement. Also, if the cat decides to meow outside of his doorway I get alerted before she can wake him to shoo her away!!
Safe At Home
Good remote viewing security camera. Simply put, the Arlo camera system is easy to set up, easy to use,and works as expected. It sends alerts when activated by motion or sound. The app is easy to use and automatically stores a weeks worth of downloadable video for free. You can view footage or live feeds from anywhere on your phone or computer. Video quality is very good. I can clearly see who is at my door. The rechargeable batteries last for months. My busiest camera which picks up deer, cats, the trash man, deliveries and even moths around the nearby security lights usually lasts about three months before I get a low battery alert. My cameras are somewhat protected from above, yet they are exposed on the sides and bottom, but they have worked well in all kinds of weather. The camera mounts are easily secured with a few screws. The camera then attaches to the mount magnetically. There are only two things that stopped me from giving a five star rating: 1 - I upgraded and bought a higher resolution ( and more expensive) camera, but the improvement in video quality over the (already good )standard camera was not as great as I had hoped. 2- the cameras can easily be removed from the standard mount, so I made sure to mount them high up out of reach. I did purchase other camera mounts that while not theft proof, are certainly more secure. Very satisfied with the product and the app!
- NETGEAR, Inc.
- 210 MB
- Photo & Video
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
English, Dutch, French, German, Italian, Japanese, Latvian, Lithuanian, Portuguese, Simplified Chinese, Spanish, Swedish, Traditional Chinese
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2018 Netgear, Inc.
With Family Sharing set up, up to six family members can use this app.