The logins changed about a year ago so you have to create a new login using your browser. Many of the past bugs have been worked out and things run smoothly. Great functionality and you hardly need to go into a branch nowadays. Call the credit union when you have an issue and their staff will sort it out quickly!

Great bank with high security so you don’t have the electronic access such as Apple Pay and such but they catch anything that isn’t supposed to be charged as soon as it comes through. Their app is nice but you have to login to a computer to get all of the functions to work such as scheduling future transfers and such and setting a date. It could use some work. Also the facial recognition doesn’t work anymore.

App has worked great until recently. Lately there appears to be a problem because it either isn’t logging in or takes forever to log in. Their website is also apparently having issues because I haven’t been able to even bring up the site in my browser on my laptop. It just goes directly to failed connection when trying to access the site.

If this was a few months ago I would have given this app 5 stars. However, after the update, the app always seems to have a "Connection error". At least 90% of the time. I love this app during the other 10% that the app actually works correctly. Therefore, I have rated this app with 3 stars. If this problem is fixed I will definitely be rating this app with 5 stars.

Do the following and your users will thank you:-Add support for iOS 11-Add support for the larger phones (Two of which were released THREE YEARS AGO), including iPhone X-Make a real iPad version instead of the stretched-out interface it's currently using-Add Split-View support for ipad (This would boost your users productivity by enabling new workflows)-Not necessary, but a dark mode would be very much appreciated, especially if it properly supports iPhone X's OLED screenBanking has been mobile for years. You need to stay up to date or you will eventually get left behind. I would also recommend adding support for 2-factor authentication for your entire system, but I'm sure that's a much bigger discussion & endeavor internally.

to get rid of the "connection error" must go to the BAECU website where it says "not enrolled in online banking?" Click "enroll now" and go thru the steps. Yes all of us were already enrolled, but you must do it again. Then the app works. It's obviously a completely new enrollment in their updated online banking but they do not make that clear.