Arrowhead Mobile Banking 4+

Name: Arrowhead Mobile Banking
Rating: 4.9 (13398 reviews)
Author: Arrowhead Credit Union

Arrowhead Credit Union

Diseñada para iPad

- 4.9 • 13.4 k calificaciones

- Gratis

Descripción

Access your accounts anytime, anywhere with our mobile banking app for iPhone and iPad.

Account Information
• See all your finances in one spot when you link your external accounts with your Arrowhead accounts.
• Customize your dashboard to see the accounts you want.
• Check account balances without logging in using Snapshot view.
• View your account statements from your device.
• Get important account alerts by app, text or email notification.

Mobile Deposit
• Deposit checks using your device whenever and wherever it is convenient for you.
• Auto recognition feature reduces the steps needed to complete a deposit.

Bill Pay
• Schedule, edit and cancel payments
• Add, edit or delete payees
• View pending payments

Transfer Money
• Send and receive money with Zelle® using a U.S. mobile number or email address
• Transfer money easily between your accounts and other Arrowhead members
• Transfer funds with your other institutions
• Set up your external accounts to transfer payments to your Arrowhead loans

Financial Wellness Tools
• Savings Goals lets you build savings plans, check your progress, contribute to your goals, and receive notices of your progress.
• See your spending across categories (including recurring expenses like subscription services) with the Spending Analysis feature.
• Take a financial health assessment to get your Financial Health Score and tips for managing your finances.

Security
• Stay secure with two-factor authentication and optional recognition features.
• Send us messages confidently using Secure Message.
• Temporarily block your card if your card is lost or stolen.

Federally Insured by NCUA

17 jul 2024

Versión 4013.2.0

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

4.9 de 5

13.4 k calificaciones

Mobile app and customer service

Ever since I joined ACU, I NEVER had any issues and/or situation(s) that were not resolved. I was always offered support and/or options that may help me guide any of my accounts with opportunities. Even though the nearest ACU bank is about 4-4.5 hours away from my new home, I thought it would be inconvenient for any assistant I may have. Surprisingly, it’s not. The online banking and customer service department is pretty phenomenal. I look forward on backing with ACU personnel and with my future business. Thanks again to all ACU staff.

Desert Sprit

Hi there, thank you for taking the time to share with us. We appreciate it! We're happy to hear about your positive experiences with us, even from a distance. Providing excellent online banking services and dedicated customer support is always our goal. We look forward to continuing to serve you!

Too many issues

So I like the new app look. But I and some family have had issues. Last week my account balance was negative when it shouldn’t have been. I contacted arrowhead and was told that at night the balance will be wrong because the app hadn’t caught up to my transfer. However the transfer was in Green showing a deposit but the actual balance did not reflect it. Also at night I was not able to do a mobile deposit. In addition I was locked out due to incorrect password. The password was correct, but I had to reset it to get in to my account. Then I tried to use the same “wrong” ( per the app) and was told I couldn’t use previous passwords. So frustrating. So the roll out has not been smooth. It’s has caused me distress seeing my account negative by mistake. I hope these things are worked out so that the app is correct. I really don’t wanna leave aacu because the app is troubling.

Hi there. Thank you for sharing your experience with us. We recently completed maintenance to mobile deposit which might’ve been when you tried accessing it. Sorry for the inconvenience. We try to do these during a time that the service is used least.

Arrowhead Credit Union

I am enjoying using Arrowhead Credit Union app. It’s user friendly, easy to navigate and move funds from one account to the next. I also called customer service on a Sat morning and the young lady was extremely friendly and helpful. I took a few minutes for the system to download, but once it did I was able to compete my transactions in less than minutes. I highly recommend using the app! It’s worth it!

Arrowhead Credit Union, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.