Aruba Instant On +4

The app is great for managing my network. I have experienced only one issue. I’ll be using it just fine and then open another app. When I switch back to or re-open the Aruba app after a long period of time (multiple hours), it only shows a white screen. The time in between using it seems to be the key factor. I have to swipe it away to allow it to restart and then it works fine when I re-open it.

Thank you for your review. I have shared this internally with our team.

Are there active updates on this? Looks dated and still has limited reviews. The system works okay, however I still see a slow adoption rate to this… I’m not sure why other than it doesn’t appear to be advertised or marketed well… could be why it looks so dated..
Update:
Now I know why, Bought an AP 22 on the 7th, connection in 1,500 sqft home. The home is 1 floor, mounted in attic. It could not reach the master bedroom without dropping out. Master bathroom, forget about it. It’s connected at 1-0 bar at best.
Andddd guess what no connectivity.
For reference, currently have a Ubiquiti UAP-LR, it’s got better range and can get full connectivity.
6 plus years in attic still going strong.
Finally thought it was time for upgrade, since we are getting fiber in a couple of weeks.
Not was I wrong with this one..
For the AP22 No matter what setting you move the 2.4 ghz to, it will not stay connected. And for the 2.4 to work, you have to have both 2.4 and 5 GHz enabled.
The iPhone will not connect otherwise.
Atleast the cloud portion works, so you can easily reconfigure. But after 2 days of working with this, it’s going back.
Getting another Ubiquiti U6-LR for the same price with 4x4 MIMO vs this at 2x2. For only $10 more.
Had high hopes for this system to work, but definitely not ready for a SMB or home.

Glad I don’t order these for my clients…

Thank you for sharing your feedback with us. We will take everything into consideration.

This app is a great idea in theory, but still needs some major work. There are times where I open the app and it appears as if it’s frozen...I can’t tap on an buttons or tiles. I try to force quit the app and open again just to have the same problem. When it does work, the app is extremely basic and only reports the most trivial information. I find myself often having to resort to the web app (which doesn’t have too many customizable options either, but has more than the app) to change very basic settings. There’s not even a ping or Speedtest option in the app! So far I’m testing out Aruba Instant On and Ruckus Unleashed for some upcoming deployments, and Ruckus is blowing Aruba out of the water. Surprising to see given how solid Aruba is in the enterprise world, they just missed the mark with this Instant On line of products and services.

Thanks for your feedback. We apologize for the inconvenience. We continue to enhance features and functionality for an improved user experience. Connectivity test is now supported for easy troubleshooting. If the issue you're having continues, please contact the Aruba Instant On support team.