Ascension Online Care is here for you and your family 24/7 with virtual care that fits your schedule. Get the care you need, online anytime, wherever you are – at home, at work, or on the go – from your phone, tablet or laptop. Just download the Ascension app.

Always open for your urgent care needs

Ascension Online Care works quickly to understand you and your unique situation so we can provide the care you need – often on the same day – to get you feeling better faster. We’re here 24/7 and we can treat you and your family for non-emergency symptoms. Patients under the age of 18 must be accompanied by an adult and have an account under their parent’s name. If the online doctor thinks it would be best for your child to be seen in person, the doctor will let you know.

If you are experiencing a major emergency, go to the ER as soon as possible or dial 911.

See us for a wide variety of symptoms

Our experienced team provides online care – including diagnosis – for a wide variety of symptoms and conditions, including:

• Sinus or upper respiratory infections
• Eye infections
• Allergic reactions
• Sore throat/strep/cough
• Cold/flu
• Fever
• Allergies
• Urinary tract infections
• Upset stomach – pain, vomiting, diarrhea
• Bites, stings, rashes
• Sprains and strains

What can I expect from an online doctor visit?

A virtual doctor visit is a convenient way to get care when you need it. No driving, no parking and no waiting room. It’s just 24/7 one-on-one, personalized care where you and your virtual doctor will have a video chat using your phone, tablet or laptop. And it’s secure and private. Learn more about how we protect your personal health information. (Note: this will link to our privacy policy on new Ascension Online Care web page, once live.)

Getting started is easy

1. Download the Ascension Online Care app
2. Set up an account
3. Log in
4. Tell us about your symptoms
5. Talk to a doctor

Personalized care at an affordable price

Each Ascension Online Care visit costs just $49. Our goal is to make healthcare accessible and affordable for you.

Have a favorite pharmacy? We’ll send your prescription there.

We want to make getting any prescriptions you need as convenient as possible. We will send your prescription to your preferred pharmacy. Just add the pharmacy information when you are registering for your visit.

Keeping your doctor informed

When you see an online doctor, it’s a good idea to let your primary care doctor know. When signing up for Ascension Online Care just let us know that you want an electronic summary of your visit sent to your doctor or we can send it to you directly.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 11.3.404

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

5.0 out of 5
6 Ratings

6 Ratings


Ascension Health
157.6 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2015-2019 American Well. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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