Ascentra CU Mobile 4+

Ascentra Credit Union

    • 4.4 • 402 Ratings
    • Free



The Ascentra Credit Union Mobile App allows you to access your accounts anytime, anywhere. With a fresh look and feel, it will have you making all the right money moves!

With the Ascentra Mobile App, you can do everything you can do on a desktop from the convenience of your smartphone. Get convenience and added security with Touch ID® and Face ID®.

· Check balances and transaction history
· Transfer funds
· Deposit checks
· Move money between your accounts
· Set security alerts
· Manage your debit or credit card
· Apply for a loan or open an account
· Pay bills
· Use tools to set budgets and manage your finances
· Bank in English or Spanish
· Link and view external accounts and credit cards
· Help via chat
· Monitor your credit score and credit report through SavvyMoney
· Locate surcharge-free ATMs and Ascentra Credit Union branches

For more information, go to

Federally insured by the NCUA.

What’s New

Version 2.0.5808

Feature enhancements and bug fixes

Ratings and Reviews

4.4 out of 5
402 Ratings

402 Ratings

bt9642753 ,

Good for everything but credit cards

It works well and has most functions i would need from my bank accounts. I really like the budget/financial tools but am really disappointed that it doesn’t like to the credit card as well. It used to but that function stopped after a few months of use. Other than that, it meets most of my needs.

Bre$527 ,

Not accurate

My biggest complaint about this app/service is that the balances don’t automatically adjust to the new balance after u do a transfer or pay you’re credit card. It’s very frustrating and inconvenient. Doesn’t leave me with the satisfaction that I actually paid anything.

The second complaint which also ties into the first is the spending pie chart . My husband thought this was a great tool but he felt financially stressed for a while about how much money we were spending. Until one day I was looking at mine and noticed it was calculating double charges which initially had us scared we were getting double charges all over the place and things we didn’t remember buying. I have a daughter in College attached to my profile but in a separate account and her charges were showing up in this pie graft as well as double charges in my personal credit card. It’s very confusing inaccurate and doesn’t help at all once again it doesn’t auto adjust correctly to reflect the real amount spent 🙄

Developer Response ,

Hello! We understand your frustration and how that could be stressful. The credit card transactions double posting in Financial Tools is an issue and we are currently working with our vendor to resolve it as soon as possible. If you’d like to speak with a representative about this, please call us at 563-355-0152 ext. 2. Thank you for your feedback and have a great day!

eboneeb ,

Hot garbage

The interface for both the app and the website need a desperate facelift. From the interface to the features it is simply not up with the times.

I would swear it was from the early 2000’s.
And I was born in 93’ so I would know.

The lack of features is insanity.

One feature that is frustrating me the most is the lack of immediate pending transactions and not being able to add pending transactions.

If I know I have a several subscriptions/bills etc that get withdrawn on the same date every month (or any upcoming transaction), (like my old bank) I should be able to add a pending transaction so that it’s easier to keep track of remaining funds.

My old bank allowed you to add a one time pending transactions and every reoccurring ones. So that at all times you could see what your “real” balance is.

Only reason I am going to keep this account open is because a branch is 2 mins from me. Other than that I would close this asap and go elsewhere.

It’s freakin 2023. Like be for real Ascentra.

This app in comparisons to all the others… hot flaming garbage

App Privacy

The developer, Ascentra Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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