Screenshots

Description

This app provides access for the listed ASSA ABLOY Technical Support and Customer Service departments with the ability to share and annotate over real time video stream with our Technical Support Representatives.

What’s New

Version 5.0.4

-Framework and SUpdates
-SDK updates

Performance enhancements and bug fixes.

The app is updated as often as possible to make it more reliable and faster for you.


Have a question or feature request please use the feedback function inside the app.

Ratings and Reviews

4.4 out of 5
17 Ratings

17 Ratings

Sloppy7ths ,

Chats logging out

Great app, I use it daily. However, I'd like to see the developers address the following: When using the 'chat' feature (on iPhone) the chat ends if I open another app. If I toggle over to an email and back, the chat has been ended by me. I'd like the chats to remain active even if I hop over to another app momentarily to retrieve information.

B1ggworm ,

Must have app for any access control installer!!

I'm so happy that our Assa Abloy rep told me about this app. So far,so good. Very rarely do I have to call tech support about something, but this will make life a lot easier. This can be priceless!

lead free bullets ,

What a pile of junk

It says enter a valid email address I gave it one but it thinks because it has a lot of characters that it’s not valid calling their customer service well was kind of like calling DMV explained to the person what the app wasn’t working
and they kept asking or is it this app or is it that app no it’s this app it’s on your website and it doesn’t want to accept my email address can you assist oh you’ll have to contact emtek.com felt like saying well G didn’t I just do that thanks Emtek I’m trying to make my life easier and yours since I work with your product in the field
🤦‍♂️

Developer Response ,

Hi, we apologize for any issue you might be having! You most likely have an empty space somewhere in the email. Could you send details of what you are experiencing to mariusz.gola@assaabloy.com or use the feedback feature inside the app to report such issues so we can get it fixed. Thank you.

App Privacy

The developer, AssaAbloy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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