Assassin's Creed Mirage 17+

All this on a mobile device!? iPad Pro 4 still unoptimized

The game is fully featured just optimized for mobile. On my iPhone 16 Pro Max it runs great. On my iPad Pro M4 it runs okay. I only have 2 specific criticisms with the game. On the iPad Pro 13 M4 inch it doesn’t run full screen. There’s significant black bars. In the control editor the movement virtual joystick is locked. That’s annoying. Otherwise I’m impressed.

How do I get a refund at this point?

I paid for this game's mobile version despite having the PS5 version. I wanted it on the go for school or volunteering. The game worked until last week. My email can't be verified, and I can't even log into the game through Ubisoft. I tried to put in a claim but can't log in, and there is no number you can call directly. At this point, I don't even care why. Like, seriously. I've played Ubisoft since the early 2000s, when you could load the game and play. If I could sacrifice the perks and updates, I would for a game that works from the beginning. I don't remember what I paid for the full version of this game, but it was my last “empty investment.” This was probably the best AC, as I served two tours in Iraq, and it was nice to see what it might have been like before we razed it to the ground along with Afghanistan for 20 years. When I got deployed in 2004 and 2005, I'm pretty sure this was when I could buy a Ubisoft game, and it worked. Twenty years later, I can't even access what I paid for, nor can I get someone (human) on the phone. So, like my kinfolks would say,” You can have that ‘lil $20’ or whatever I paid for this because it's the last you'll ever get out of me.” If I ever play anything else on Ubi, it's because I can stream it, or it is free. Good luck and good riddance.

Developer Response ,

Hi Slender-mane, we are so incredibly sorry that you've had a negative experience with trying to access your games via your Ubisoft account. We also apologize for our delayed response to your review. While we do not have a Customer Support phone line, you can submit a ticket on the website without logging in. To do this, please google "Account Recovery Form Ubisoft" or when you select Log In on the Ubisoft website, scroll to the bottom and choose "Can't Login?" then you can choose the prompt best fitting the issue. This will create a case in our system, and the Support team will reach out to you as soon as they can to the email address that you have specified. If you are having any website issues, please try using a different device, network and, or browser, or trying incognito mode.