Associated Bank Digital is the convenient and secure way to manage your money 24/7/365. Quickly review transactions, deposit checks, pay bills, transfer funds, view Actionable Insights, manage debit cards, and much more. On the go? Easily find surcharge-free ATMs and branch locations near you.
Visit AssociatedBank.com/Disclosures for Terms and Conditions. Member FDIC
We’re continually working to improve your digital banking experience. Here are the latest updates:
• Minor bug fixes and improvements
Tip: make sure you have auto-updates turned on for access to the latest & greatest features.
Ratings and Reviews
Good app, but no credit card transactions
For a regional bank, Associated Bank has done a good job building a app to rival the deep-pocketed big banks. One complaint I have is that my AB credit card doesn’t show transactions. It always says that there are no transactions for the selected range; however, there is no option to select a date range. This is not true of the standard checking and savings accounts. Perhaps I need to login on the website and make a change there for the credit card, but I did not have to do this for the savings or checking accounts.
Viewing Account Information
Some banks provide an option to click to see what your bank account number, or even what your bank account routing number is, securely.
Having to go to the eStatement to see my account number is troublesome, which is the only way to see it on both the app and on computer browser (which, by the way, for some reason when I try to look at my eStatement on my account on the browser, it says “your session as timed out”, or “you’ve been logged out” or something along those lines. I can’t view my own statement while choosing to go paperless and it’s pretty annoying. Especially with the epidemic happening, it doesn’t help I can’t see my monthly cycling statements while not wanting to get my statements mailed to me).
Does this app have the option to see your eStatement or your account number? I’ve been finding I need to see these two things quickly on my phone for a while now. Like I said, I can’t see my eStatement on the computer as well so I’m stuck where I am for now before I can use my account (and its number) for everything I need. I can transfer money around and connect other accounts to my associated bank account, yeah, but I cannot connect it to other accounts without my account number at hand (if you’re wondering, I do have it written down somewhere. I have faster access to my phone and debit card than whatever piece of paper has my account info on it so it would make sense this info would be there to use.)
Developer Response ,
Thank you for your feedback, we truly appreciate it. We are working to bring eStatements to the app very soon, but at this time they are not available in the app. We cannot make account numbers available in the app due to security standards, but we will pass on the suggestion of providing our routing number in-app! *AD
There are things that work well, but there are some significant limitations. I log on regularly to check balances and use bill pay. Recently I received a notice that I was 23 days past due on a payment to a H.E. Line. Problem is that I had paid the full balance due according to the mobile app. Each time I logged in it showed a zero balance. What I did not know was ghat the mobile app does not show the detail that a statement would. While the app showed zero, the reality is I had $40 of accrued interest that was posted to the account but not shown on the mobile app. Calling the customer care line was very frustrating and all they could say is you owe the money, your late and there is a late fee. I called the branch I work with and they were able to explain that logging in to a full website would have provided the information including the interest that had been posted. There is no way to see it on the mobile app. It was a simple matter of asking her to transfer the funds to cover the $40, but I feel the app should clearly display what the true balance is.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Associated Banc-Corp
- 156 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © Associated Bank, N.A.