The Call Protect app gives you more control over unwanted and nuisance calls. Customize your call blocking settings and more including:
- Block Spam Risk labelled calls: Send unwanted Spam Risk calls to voicemail or block them entirely
- Send unknown callers to voicemail: Enable the Unknown Callers feature to send callers not in your contact list, to voicemail.
- Add to your Personal Block List: Add individual, unwanted callers to your own block list
- Read User Comments on flagged calls: See what other users are saying about calls that have been flagged
- Use Siri Shortcuts to block and report: Block and report spam calls with Siri voice commands
- Report Spam Calls: Tell our team when a call is spam or fraud. Your reports help us to continually improve the service for everyone
With the network feature on your account, you already get a heads up on potential nuisance calls* and automatic fraud blocking. Take more control over other unwanted calls with the app.
Call Protect users also receive access to AT&T Mobile Security which helps protect your phone from malware, viruses and other mobile threats. Req’s download of separate apps.
Avail. for AT&T postpaid, business and FirstNet wireless customers with eligible wireless service.
AT&T Call Protect Plus (In-app purchase):
- Caller ID*: Gives you caller details on incoming calls
- Custom Call Controls: Block, send to voicemail or allowing entire Categories (Incl. Telemarketers, Nonprofit, Surveys, Account services, Private and Political) of callers
- Reverse Number Lookup: Shows caller details when you enter a U.S. number. Up to 200 queries per user within 24-hour period.
*Available in AT&T HD Voice coverage areas
AT&T Mobile Security & Call Protect Terms: Automatic Fraud and Spam Risk Blocking: May inadvertently block wanted calls. Nuisance Call warnings: May include service messages and/or other permitted calls. Personal Block List: Permits blocking of individual phone numbers (excludes private numbers). Manage all settings via app.
AT&T Call Protect Plus: Subscribers pay $3.99/mo. Auto-billed every month through your iTunes account unless canceled. Subscription automatically renews and your account will be charged $3.99 unless auto-renew is turned off at least 24-hours before the end of the current period. To manage your AT&T Call Protect Plus (“Plus”) subscription, go to iTunes. Once your Plus subscription is canceled, you will be downgraded to the basic, free version of Call Protect. To remove the service entirely, you must cancel within the app or via myAT&T, after your iTunes subscription period ends. Payments are nonrefundable (subj. to applicable law).
Custom Call Controls: All call categories, except Fraud, are automatically set to allow. Manage all settings via app.
Rates: Data charges may apply for app download and usage. Other charges and restr. may apply.
Eligibility: Compatible device is required: iPhone 6 or newer running iOS 9.3+ and includes AT&T HD Voice-enabled smartphones. Smartphones sold by other carriers may not be eligible. Excludes AT&T PREPAID.
For complete terms for AT&T Call Protect, see att.com/callprotectterms
For complete terms for AT&T Mobile Security, see att.com/mobilesecurityeula
Ratings and ReviewsSee All
Great feature, broken Plus support
The app itself is a godsend. Being able to see and block spammers, telemarketers etc. integrated into both the phone display and at the network level itself is great.
However, the app is broken in one very significant and unacceptable way. Some of the features (e.g. auto-blocking telemarketers, as opposed to just spammers) are hidden behind a $3.99/mo. “Plus” subscription. We could argue over whether the extra charge is warranted, but that’s not what this review is about. No, the issue is that the subscription option DOES NOT WORK. I have paid for it, it appears in my iTunes billing, etc. but the relevant screens in the app still say “upgrade to Plus!” I was able to access the extra features once, when I first unlocked Plus, but in every subsequent app access they are hidden again as if I never upgraded. When I click “upgrade” from within the app, it says “you are already subscribed” but the relevant menu systems do not appear – it keeps advertising a service I already paid for.
This is an incredibly bad error to have. The app essentially has taken my money and given nothing in return. Fix this, AT&T.
A must have app!
This app works as advertised and for what I want it for. I’ve read some of the negative reviews and I have to disagree. With the advent of VOIP it’s nearly impossible for any telephone to screen and block every scammer that calls because they just keep generating new numbers or spoofing good ones, but it does a fairly good job. What many don’t realise is that they will have to provide input and participate in the process. Every time you do get a call that is a scam/spam, report it and block it. I understand that some think it should happen automatically EVERY TIME, the truth is that the numbers have to be checked against a database of reported numbers. If NOBODY reports the numbers, then how is the company supposed to know it’s a scam/spam call (DUHHHH).
Now that I’ve been using it, I do see that many of the nuisance calls are getting screened for me. Some are being Flagged and suspect, while others are Autoblocked.
In conclusion, have patience with and report the numbers that don’t get screened and it will get better.
Opinion to improve
I gave it two stars because it seems to work fine once I go through the steps of answering the call to here the automated message and then proceed to the app and block the number. My suggestion is that the app have the option for the user to identify numbers in the users contacts as the numbers to accept and then when a call comes in not on the contact file match is either blocked automatically or given to the user to accept or reject and block.
As the app is currently constructed it is not much better than the manual steps a user can take to block a call through the iPhone features.
In my opinion for the app to be really effective it should be more automated and determine that a call is from a bot and block it. The calls I get come from random numbers and change to another number once I block it but are always a bot asking questions about either selling me or wanting me to do something. I would prefer to identify the type of calls I want to block and have the app screen it to block. Example: I could choose to - block all calls from automated bots - and the app would follow my instructions, block it and notify me it was blocked so I could decide if I wanted it on my do not block list. I would pay for an app which had these type of features.
- AT&T Services, Inc.
- 31.7 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- ©2020 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.
- In-App Purchases
- AT&T Call Protect $3.99
With Family Sharing set up, up to six family members can use this app.