AT&T Call Protect uses the power of the AT&T network to automatically block potential fraud calls, show warnings of suspected spam calls and gives you the power to add unwanted callers to your personal block list. Also includes access to AT&T Mobile Security which helps protect your phone from mobile threats. Req’s download of separate apps.
Avail. for AT&T postpaid and business wireless customers with eligible wireless service. Excludes government, FirstNet network and AT&T PREPAID.
AT&T Call Protect:
- Automatic Fraud Blocking: Detects and blocks calls from likely fraudsters
- Heads up on Suspected Spam*: Warns you of telemarketers and other suspected spam calls so that you may decide whether to answer, ignore, or block
- Personal Block List: Allows you to add unwanted callers to your own block list
- Report Spam Calls: Help identify suspected spam and likely fraud calls. Your reports help us to continually improve our service for everyone
AT&T Call Protect Plus (In-app purchase):
- Custom Call Controls: Take more control by choosing entire Categories (Telemarketer, Political Calls, etc.) of callers to allow, send to voicemail or automatically block
- Enhanced Caller ID*: Identify your incoming callers by name and location
- Reverse Number Lookup: Enter a U.S. number to get caller details. Up to 200 queries per user within 24-hour period.
*Available in AT&T HD Voice coverage areas
AT&T Call Protect: Automatic Fraud Blocking: May inadvertently block wanted calls. Suspected Spam Warning: May allow service messages and/or other permitted calls. Personal Block List: Permits blocking of individual phone numbers (excludes unknown numbers). Manage all settings via app.
AT&T Call Protect Plus: Subscribers pay $3.99/mo. Auto-billed every month through your iTunes account unless canceled. Subscription automatically renews and your account will be charged $3.99 unless auto-renew is turned off at least 24-hours before the end of the current period. To manage your AT&T Call Protect Plus (“Plus”) subscription, go to iTunes. Once your Plus subscription is canceled, you will be downgraded to the basic free version of AT&T Call Protect. To remove the service entirely, you must cancel within the app or via myAT&T, once your iTunes subscription ends. Payments are nonrefundable (subj. to applicable law).
Custom Call Controls: All call categories, except Fraud, are automatically set to allow. Manage all settings via app.
Eligibility: Compatible device is required: iPhone 6 or newer running iOS 9.3+ and includes AT&T HD Voice-enabled smartphones. Smartphones sold by other carriers may not be eligible.
Rates: Data charges may apply for app download and usage. Other charges and restr. may apply.
For complete terms for AT&T Call Protect, see att.com/callprotectterms
Ratings and Reviews
A must have app!
This app works as advertised and for what I want it for. I’ve read some of the negative reviews and I have to disagree. With the advent of VOIP it’s nearly impossible for any telephone to screen and block every scammer that calls because they just keep generating new numbers or spoofing good ones, but it does a fairly good job. What many don’t realise is that they will have to provide input and participate in the process. Every time you do get a call that is a scam/spam, report it and block it. I understand that some think it should happen automatically EVERY TIME, the truth is that the numbers have to be checked against a database of reported numbers. If NOBODY reports the numbers, then how is the company supposed to know it’s a scam/spam call (DUHHHH).
Now that I’ve been using it, I do see that many of the nuisance calls are getting screened for me. Some are being Flagged and suspect, while others are Autoblocked.
In conclusion, have patience with and report the numbers that don’t get screened and it will get better.
Opinion to improve
I gave it two stars because it seems to work fine once I go through the steps of answering the call to here the automated message and then proceed to the app and block the number. My suggestion is that the app have the option for the user to identify numbers in the users contacts as the numbers to accept and then when a call comes in not on the contact file match is either blocked automatically or given to the user to accept or reject and block.
As the app is currently constructed it is not much better than the manual steps a user can take to block a call through the iPhone features.
In my opinion for the app to be really effective it should be more automated and determine that a call is from a bot and block it. The calls I get come from random numbers and change to another number once I block it but are always a bot asking questions about either selling me or wanting me to do something. I would prefer to identify the type of calls I want to block and have the app screen it to block. Example: I could choose to - block all calls from automated bots - and the app would follow my instructions, block it and notify me it was blocked so I could decide if I wanted it on my do not block list. I would pay for an app which had these type of features.
I would give it five stars but...
The app works great! Within days of putting it on my phone the insane amount of telemarketers, political calls, scammers, and unknown numbers have been blocked or at least flagged so I know not to answer them. I immediately manually block them. The message they get when they call my phone number is great and it really has cut down on my calls. Here’s what really makes me angry and here’s why the app received two stars from me. I have never had any other cellular service. I have the same phone number I started with waaaay back in the early days of wireless. Back in the Cellular One/MCI Wireless, the first AT&T, the buyout by Cingular, and the switch back to AT&T wireless and this is the thanks I get for being a loyal customer with seven lines of wireless service (with data) and DirectTV. They actually want me to pay $3.99 for Call Protect Plus? If they're not willing to give the Call Protect Plus at no charge to everyone, they should at least provide the service to those of us who have been faithful customers and/or give them a tremendous amount of business. There’s no excuse for charging customers for this service! They already get a ridiculous amount of money from me. I don’t think I should have to fork out more to them for Call Protect Plus.
- AT&T Services, Inc.
- 26.9 MB
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular,and iPod touch.
- Age Rating
- Rated 4+
- ©2019 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.
- In-App Purchases
- AT&T Call Protect $3.99
With Family Sharing set up, up to six family members can use this app.